Jockey International Inc

"Jockey is great! I know this is the corporate office location but wanted to leave a review based on your products. I just ordered many items from socks to bikini-briefs which never disappoint from Jockey. It’s unfortunate that many of your stores have closed since COVID hit. I now live in the SF Bay Area and the closest store is miles away. Thanks for great products Jockey!"

"DISCRIMINATING STORE !!! This morning (May 25, 2023) I placed an order from Jockey online store. I immediately got a confirmation for my order. In about 45 minutes to an hour later, I received another email from Jockey; saying that they have received my cancellation request and refunded my order total. Since I have not cancelled my order, I called them immediately. After spending almost an hour on hold; getting transferred from department to department, they finally told me that they do not accept prepaid credit cards. I just couldn’t believe it! I use Visa Gift Cards EVERYWHERE; and this idiotic company is the only place who did not accept my Visa gift card. I will never ever buy their products, and I will tell this to everyone I know! I am disabled and I have no income, my son supports me and every month he gives me a Visa Gift Card so that I buy gifts, personal things, etc. online. IF YOU ARE LIKE ME, WHO CAN NOT HAVE A CREDIT CARD DUE TO DISABILITY, HAS NO INCOME, PLEASE DO NOT SHOP AT THIS DISCRIMINATING STORE!!"

"Jockey Factory Store is a Jockey brand Clothing store. They have a nice selection of male and female undergarments. Plus they also have other clothing items such as flannel shirts, casual button down shirts for men, sweatpants. yoga pants, sleepwear, tops for women. They do have great sales. The store is neat clean and well organized. The employees are always welcoming and pleasant and helpful."

"I LOVE your weighted CapeAble products. I have purchased 3 and each have been worth every penny. Thank you for making them available!! Shipping was so super fast too!"

"Its been 1 month and my order is not even fully processed or shipped. They never once warned me about shipping delays. Then they only ship 2/3 of my order 3 weeks after i place my order. 1 month+ after my initial order date and I am still waiting on 1 more item to be processed and shipped. No one answers calls (called 4 times, waited over an hour each time and was auto disconnected). I complained on twitter and they gave me 15% off but never replied to talk about my missing items. No one ever replied to an email either. Ive been happy with jockey products, but i will never again buy or recommend this company after this unforgiveable lack of communication and care for their customers Update: They fully refunded my order, gave me an extra $50 gift card, and let me keep the 2 pairs of underwear. This will increase this review to a 2 star instead of a 1 star. I still find it unreasonable how long it took to ship orders, how impossible it was to contact anyone, etc Update #2: My second order was ALSO shipped incomplete. I only received 2/3 of my order AGAIN. I will not complain since i got this order for free, but this is insanity and i will never buy from jockey online ever again."