Walgreens W62n190 Washington Avenue, Cedarburg, WI 53012

"I had planned to write a review on my experience today at the Cedarburg Walgreens, however, I can see by reading the prior reviews that management has simply ignored any and all feedback. No attempt has been made to change the customer service. The CVS employees next door are always more than happy to help and always greet you with a smile … not disrespectful comments and a snarl."

"Pharmacy-always a problem with insurance. Repeatedly ask for information Promise meds one day, then next, then next, then out of stock. Talk to 4 different people, 4 different answers. One or two hard workers, the rest act if they are doing you a favor. Total chaos. Worst Walgreens I have ever used. Manager in a few days a week, store manager the same. One YEAR later. 3 trips to pharmacy, prescription not filled, though contacted it was ready. Could only get partial prescription. Would be up to 5 more stays until they get supplies. Inventory orderer should be fired. No excuse for a pharmacy not having supplies. Elderly couple next to me, had the same problem. Another trip for prescriptions, thru drive thru. Given credit card, I.D, given someone else's medication which included Morphine. UNBELIEVABLE. One year later, 9 phone calls in one day, 25 min on hold. Med out of stock, partial fill available. Going on 5 days. No resolution."

"If I could do a negative amount of stars I would. I worked for a Walgreens in the pharmacy for a little over 2 years during covid. Never did I ever not put on a smile and work through all the struggles we went through. It’s called customer service but this Walgreens the pharmacy and as a store in all is the absolute worst. The attitudes, disrespect, and unprofessionalism in the employees as well as the management is unacceptable. Just have had to many terrible experiences to where I will not come here ever again I’m transferring all my family and my prescriptions asap!"

"Always check your receipt! They always have something priced wrong. The manager, I think her name is Brittany, has got to have the worst customer service, she is rude, condescending, and not very bright. Today she was standing in photo with two other workers being loud, screaming and laughing while watching a game on a phone…. A line is forming and they are gathered doing nothing. No wonder prices are always off. I’ve seen her interact with other customers and you can just tell by how she speaks she should NOT be dealing with the public! Walgreens has definitely gone down hill!"

"Ran in to the Walgreens in Cedarburg, WI in between my child’s practice. No one at the front of store to check out customers. After waiting for a few minutes, I very politely tried attention of two employees in one of the isles in the back. In response I didn’t get an I’m sorry and someone is coming, but instead got a very rude toned respond that someone will be there soon. Coincidentally, I needed some things that this Walgreens didn’t have, and I stopped at CVS next door to get it. Completely different experience, with welcoming and smiling employees. I get everyone is short staffed, but consumers still have choices and shouldn’t be treated like they are not wanted in the store."