Walgreens

"HORRIBLE SERVICE!! I have now been off of my necessary medication for four days because they have dropped the ball getting the script. They also overcharge even when shown the GoodRx app indicating a lower price for me. This Walgreens is pathetic!! They don’t even hire enough people to staff the prescription drive-through on weekends. And even when it’s open, the wait is so Ridiculously long you can sit in line for easily a half an hour or more"

"I would give zero stars if I could. Do not go to this pharmacy. I have been waiting for a prescription to get filled for 11 days. When you try calling, no one answers and if they do they cut you off and are extremely rude. I am completely done with this pharmacy and will be taking my services elsewhere."

"The store in general is clean and most of their general store-team members, not the pharmacy, are kind and helpful. I've been using this pharmacy for at least 5 years and I'm finally giving up on them. I can't remember the last time I was treated with warmth and kindness at the pharmacy counter. Their team seems so miserable and unhappy. (Being understaffed is never an excuse to be rude and unwelcoming.) Furthermore, their customer service skills on the phone is atrocious. They don't use common customer service phrases like, how may I help you, please and thank you. They say yeah, kay, or nothing at all when you say thank you. They are a pharmacy! Their clientele are sick and in need of help which includes empathy and compassion. I'm done with them and would NOT recommend using this location."

"Store is OK, but this pharmacy is terrible. They regularly mess something up with the RX. Trying to have a refill delivered is a joke. I go into the app and every single time that I choose delivery, I get call after call after call about how my prescription is "ready for pickup" and they NEVER ship unless I call and when I do call, they make sure I know it's such a huge inconvenience for them to take my call. Why bother offering delivery in the app if you are going to make it such a hassle nobody can use it? It's also really slow every time you do have to go in person to get something. They regularly have to look in 3-4 different places to find the Rx, so it really is not very organized in there either which adds to their slow processing time. Today I called to update my insurance (which I had already done ONLINE but got a call that my RX was delayed b/c my old insurance was expired) and got hung up on THREE TIMES. When I called back the final time, had to wait for several minutes to get someone who wasn't even working at this pharmacy. They simply said, "Hold on" and transferred me. 18 minutes later I finally got ahold of someone and they were really rude. So sick of this place."

"I came straight from the doctor but the prescription wasn't ready when I got there?! If you don't know how to work a smart phone then this isn't the pharmacy for you. The Walgreens app tells you when your prescriptions are ready and you won't get priority, even when you drive long distances to pick it up. They are short staffed so anything other than a basic refill will take days. When I explain my complaints or suggest improvements, they act like it's not their fault and they can't help me. I am not getting the service I deserve and they need to be better servants."