Dollar Tree 2021 McCoy Road, Sun Prairie, WI 53590

"Really off-putting to hear the manager complain about the people she hired. Oh, you're sick of hiring teenagers? How much you pay? Is it enough for someone who isn't a teenager to live on? You create your own problem, and spend the ENTIRE time I was in the store complaining about it loud enough for me to hear from every corner. Gee, I wonder why no one wants to show up to work for you."

"I went to purchase bingo prizes for the elderly that come to my program. The cashier that rung up my items refused to apply the tax exemption code I provided from my org. It was only when the cashier behind her told her to ask the manager to help her out was she willing to use my tax exemption code. Then the manager didnt know how to apply the tax exemption code onto my purchase either and he deleted thw picture on my phone of the code and barcode so I wasnt able to apply it to my purchase at all. Eventually when I tried to pay for my purchase, the cashier also refused to let me pay for my items with cash first and then the rest on my card. She made me pay for all of the items on my personal card. Its very clear that no one at this store is competent and trained at all and lacks customer service skills. I would definitely only come to this store if you have no other option."

"Website showed they had Halloween items in stock. Drove out here and they didn't have much. Asked about it and was told they do have it but aren't going to stock the shelves for a while. Couldn't give a date. The supervisor or manager would yell answers from inside the balloon area behind a closed door rather than coming out and talking a customer. Cashiers were super sweet and felt bad they couldn't go get the items! They were great"

"I know not to expect much out of a dollar store, but WOW is this place a mess. The customer service is surprisingly good."

"This Dollar Tree (2021 McCoy Road, Sun Prairie, WI) is a great store. The store is very clean and organized. The shelves are always stocked and the employees are continuously stocking and straightening. The bathrooms are very clean and maintained. Above all, the employees are exceptional. They are helpful, friendly, courteous, and always working...they are great! Great job Dollar Tree and staff!!!"