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uBreakiFix - Phone and Computer Repair
2810 East Washington Avenue, Madison, Wisconsin, United States
About the uBreakiFix - Phone and Computer Repair
uBreakiFix in Madison, Wisconsin is your go-to destination for expert phone and computer repair services. Conveniently located at 2810 East Washington Avenue, our skilled technicians are dedicated to fixing your devices quickly and efficiently. Whether you have a cracked screen, water damage, or software issues, we have the knowledge and tools to get your devices back up and running in no time. Trust uBreakiFix for reliable repairs and exceptional customer service.
Photos of uBreakiFix - Phone and Computer Repair
2810 E Washington Ave, Madison, WI 53704, United States
Opening hours of uBreakiFix - Phone and Computer Repair
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
12:00 - 17:00
Reviews of uBreakiFix - Phone and Computer Repair
"The phone just was not cooperating with new parts and multiple visits. They finally said to contact Samsung and Samsung requested the phone to be sent to them to warranty out. Well Samsung went through the phone and they couldn't even get it to work. The guys at ubreakifix were more than helpful even though that phone was a nightmare. Definitely would recommend for phone repairs!"
"I was referred here as the only place that could perform certain tests on Samsung phones. I dropped my phone off, and was told there was no charge for diagnostics. They said they did not know how long it would take, but to check back in an hour or two. I had lunch at the taqueria next door and checked back. I asked how the progress was on my phone, and they said they hadnt started it yet. They were incorrect, there WAS a diagnostic charge, and I could pay it right then. I said, how much was the charge, they said $40. I said, no thank you, and asked for my phone back. They seemed incredulous that I wanted my phone back. I will not be going back. If Tech Heroes cant do it, it doesnt need to be done. EDIT: I called the number in the response from the owner. They told me the store was correct in their policy/actions and nothing has changed."
"Repair took longer due to bad screen issue. However, the technicians were pleasant and kept me informed of their progress while I waited. My phone is now repaired for the quoted price - I think this is a great business model!"
"Great service experience! Convenient location. Easy in/out. My mobile device had various screen-chips and some bleed-thru. All fixed within 2 hours, plus a new screen-protector, and peace of mind moving forward with Gadget Guard/registration."
"Frankly, extremely disappointed. When given a specific quote, and/or time, I believe that this company should adhere to do what they commit to. Was told a repair would take no more than six hours… I.e. between four and six hours and now I’m being told that it’s not gonna be ready until almost close, which will be nine hours which is frankly unacceptable. I spoke with a representative by the name of Matthew - not only did he not seem to really care that there was a specific timeframe commitment, but also had a very short demeanor that was not at all customer service orientated. I had to call three times in order to finally get an answer. The first time I was placed on hold and then the line dropped then the second time they actually ended the call the third time they picked up and that’s when I had this interaction with this rep by the name of Matthew ."
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