Staples,

2880 Cochran Street, Simi Valley, CA 93065

"Helpful employees asked me if I needed help and answered my questions when I had some. Well stocked and organized."

"Garbage can retailer, no electricity apparently but the lights are on & the Staples sign is brightly lit."

"Cynthia was amazing to work with and she went out of her way to give exceptional customer service and support. The thing that was most impressive is the fact it was close to closing time it she didn’t care as finishing the job was her number one priority."

"Daniella ... whoa, never again! Spent the last three days trying to complete the miserable process of what is required to file a claim on one of two chairs purchased at the Simi store in January. The store suggested I buy the additional warranty's (Asurion) which I did. The fabric has been falling off the chairs for months. Daniella (Manager) spent more time talking over me and not hearing I word I said for five minutes. When I asked for a District Manager's contact info, she said I would have to get that from the customer service number which I called and was told they don't have that info, adding, I wonder why she told you to call us? I encouraged the customer service person to call her and request it while I remained on hold, he did and she refused to provide it to her own company's customer service rep! A transcript of the call is on the way and I will post it when it arrives."

"I understand sales are low... But don't push it to hard... I get it..., We get it.. Sometimes people just wanna take some time to browse around... This is office supplies store.. Not a supermarket...!! No wonder why they start selling "food"now Please focus in your products more and quality of service... I hope to return to see any changes in the future... Good luck..."