Safe Auto Glass
4611 Dovetail Drive, Madison, Wisconsin, United States
About the Safe Auto Glass
Safe Auto Glass is a trusted car repair and store located at 4611 Dovetail Drive in Madison, Wisconsin. We specialize in providing high-quality auto glass services to ensure the safety and security of your vehicle. Our experienced technicians are dedicated to providing top-notch service and customer satisfaction. Whether you need a windshield replacement or a repair, you can rely on Safe Auto Glass to get the job done efficiently and effectively. Visit us today for all your auto glass needs.
Photos of Safe Auto Glass
4611 Dovetail Dr #9, Madison, WI 53704, United States
Opening hours of Safe Auto Glass
Monday:
08:30 - 18:00
Tuesday:
08:30 - 18:00
Wednesday:
08:30 - 18:00
Thursday:
08:30 - 18:00
Friday:
08:30 - 18:00
Saturday:
09:00 - 16:00
Sunday:
Day off
Reviews of Safe Auto Glass
"I made appointment and agreement to have my windshield replaced-It was raining that day and understandably they called to reschedule -the schedule lady was very polite - They said if I bring it to their facility in Madison they can do it - we rescheduled for noon - I took off of work and went to their location - I waited a half an hour and no one arrived so I called - I was told all appointment's must be rescheduled - I asked why I was not informed and could not get a response other than all appointment's today must be rescheduled - I asked to speak to manager in the Milwaukee location and he refused to speak with me -not real happy with their apathy for me wasting my time gas and time off from work - I demanded my deposit back - hopefully I will see it in the next five days. I recommend Elite Auto Glass"
"Had my windshield replaced not even a year ago and first after they fixed it they cut a couple of wires for my remote start and just taped them back to get there and it took me a week to get them to fix it. Now a couple of months later my rearview mirror fell and took some of the windshield with it they told me that somebody pulled on it and broke it and I would have to pay $150 for them to fix it but I was just driving down the road and it fell off. They have been nothing but problems since I had them replace my windshield. The guy on the phone told me it fell because of the bass in my car but before I had the windshield replaced I’d never had an issue with a window breaking like that from bass. When I’m able to afford to fix my windshield I’m not going back to this place should have looked at other places. If the bass did this then why didn’t the factory one brake."
"UPDATE: Do not use this company! Turns out this company used after market glass in my window that did not fit and were the ones who damaged the regulator. This did not own up to this. Confirmed by insurance and another auto body shop. Was not a great experience. Appointment set up went pretty smoothly but they vastly over promised. Couldn't fix window replacement on the first shot and made me reschedule to assess what the problem was because it was towards the end of the day. They originally thought it was the regulator, but upon a second visit they changed their mind and tried to schedule a third. I told them they had to show up with their mobile service because I couldn't take anymore time off work. I worked out the claim with their rep and my insurance company and it seemed like everything would be fixed. I then get a call the day of the mobile appointment saying the claim now wouldn't cover the regulator and I must pay out of pocket. Their manager used a very forceful tone to try to get me to pay. Overall, the management sucked and the techs were nice but very sub par. Customer service was not honest. Sketchy company as a whole. Save the hassle and don't use this crew."
"Great price and customer service. I scheduled a windshield replacement with them because they were the best price in town, after a mild scheduling setback with the appointment, I would use them again based off of their customer service. Hopefully, I won't need another new windshield, but if I did, I would come back."
"very bad company! I do not recommend to anyone !!! I'm on my BMW X5 had to change the right side window. I came the master and replace damaged wooden door detail! I asked to pay the bill but promised to return and replace the item! After that, he did not respond to calls !! When I called the company, the manager said that soon all be replaced. But nothing has been replaced, not paid for the damage! many times I called the manager, but he only promised, but did not perform. As a result, I have spoiled the door !!! I did not pay financial compensation. I do not recommend to anyone !!!"
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