Brew City Auto Repair And Towing

"I have no idea who the receptionist is that took my call today (03/11/2024) around 12:55/1:00pm but she is a very condescending and rude individual that doesn’t give a very professional nor pleasant experience. If you’re going to work in customer service where you deal with people who have different experiences and things they need to deal with regarding cars, please learn to handle things with compassion and patience. Telling a customer/client they are being rude and placing blame on you/company thus you’re ending the call is extremely disrespectful and counterproductive. In addition to car troubles I now have to deal with rude employees??? I wish this company does better with talent and just basic process."

"Been here a few times and always been pleased with the results. They have had to come tow me out of two spots, one of which had very little maneuverability and the driver did some clever work to get me out. Fixed us up and sent me out with a smooth running car!"

"Super friendly and kind tow operator. I feel bad I didn't get his name. Very patient getting our minivan recovered from the snow and embankment. It was on I94 near American Family field on Saturday Jan. 13, 2024 after the large-ish snowfall, and we spun out on a ice/slush patch. He had to wait for Mil. Co. DPW to cut the fence because it popped down as we ran over it, but sprung back up. Milwaukee Co. Picked a good company for the freeway contract."

"My coworker and I were traveling for work when our rental car had a tire blowout. We were on the way to the airport and knew no one in the city; the rental company sent this company out and our driver Nick was a God-send; he packed us up and delivered us 2 miles to the airport. Wonderful service and beyond grateful!"