SEPHORA

"I went in to purchase travel size products to try out, immediately was given nasty faces because I wasn’t willing to purchase full size products. And to top it off the guy that helped me check out was annoyed bc I paid in cash. What the heck! Horrible experience and stuck up employees! No thanks."

"Horrible experience. They lack customer service skills they rather talk to each other than assist their guest. They only have one register open with a long line and you see the staff talking amongst each other. There’s no one available to help you because they’re too busy talking to each other . If you try to ask for help they’re rude and unavailable. I think corporate should take a visit to this location blindly so they can experience this location for what it is. Long lines with only one register open. Staff members are not helping the guest, they’re either just walking around pretending they’re helping someone and if you ask them for help they pretend they’re busy… but you find them in the corner talking to other staff members. If you asked for the managers assistance it’s just as bad. No management seems to be present … over all horrible experience at this location. I have been shopping at Sephora for years but this location by far is the worst. Corporate please do come to this location and make some changes. If this continues I don’t think this location will last long."

"Very nice staff member (Melissa) working in the perfume/cologne section who was able to help me and my mom today choose one cologne and 2 perfumes had the time and pleasure in helping us pick the right choice went above and beyond with her service thank you"