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Staples
655 Irwin Street, San Rafael, California, United States
About the Staples
Staples is a well-known institution located at 655 Irwin Street in San Rafael, California. It is a one-stop shop for all your office supplies, electronics, furniture, and home goods needs. Whether you are looking for a new laptop, printer, desk chair, or kitchen essentials, Staples has you covered. With a wide selection of products and excellent customer service, Staples is the go-to store for all your shopping needs.
Photos of Staples
655 Irwin St Suite B, San Rafael, CA 94901, United States
Opening hours of Staples
Monday:
08:00 - 21:00
Tuesday:
08:00 - 21:00
Wednesday:
08:00 - 21:00
Thursday:
08:00 - 21:00
Friday:
08:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
10:00 - 18:00
Reviews of Staples
"I went to print my restaurant menu and Lady at the printing station doesn’t even know how to print. And she was hesitant to help out. Wasted my 30 mins and left without even printing. This location always has some problems."
"I was in the shop returning something at the UPS Center and shopping and met the delightful Jacob who was so nice and patient. Ask for him in the tech department. He is great! 1/21/23"
"Not really good customer service. Wasn't really busy. And nobody seemed to want to help me out to buy a keyboard. So I guess I'll go down the road to best buy!"
"I had a quick turnaround order for posters to be printed for an event my company is hosting. The night before they were due, the large format printer went out. Eli, at the store called me. He explained the situation, apologized, and asked how much leeway I had in the timeline for when I needed the order. Unfortunately, the answer was not much. Eli worked with another store to get them printed out, and kept me informed of his progress and timeline. He also re did one of my posters because once it was mounted, he was not satisfied that it was perfect. Eli showed true dedication, and concern with ensuring my final product was something that would showcase my brand the way I wanted, and be proud of. He’s also a genuinely kind person, who obviously takes pride in his work. Staples corporate, if you read this, take note. You have an exceptional player on your team. I’ll be back with any other printing and marketing collateral needs I have."
"Charges a 300% "express fee" for same day printing...even if the the print shop isn't busy...just because its a way to make more money. -------------------------------- Me: I'd like to get a color print made Staples San Rafael: When do you need it? Me: End of biz today...that's 5.5 hours from now Staples San Rafael: We will have to charge you 3 times as much for the job because its an express order Me: Do you have other printing work that will take the entire day to print? Staples San Rafael: No. It just our policy. Me: But I just did a printing job at Staples 3 months ago and they did it same day and didn't charge me an express fee. Staples San Rafael: It's our policy. Me: It's your policy to triple your price if a client wants same day turn around in an empty print shop? Staples: Yep. It's our policy Me: Here's my policy. Goodbye."
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