Tamarack Health Hayward Medical Center

"Only giving a two star because we were able to get seen rather quickly with Dr. Donahue for an ortho appointment. However, I wish doctors would state from the start that if they are uncomfortable working with a pediatric patient, to immediately go to a different facility instead of wasting time. He misdiagnosed a complete ACL tear. Even stated multiple times, “let’s hope he makes a full recovery”, “hopefully he won’t tear it completely by next year”. Absolutely absurd and flabbergasted he is even recommended due to his lack of clinical judgement. The receptionist was absolutely rude with getting our insurance information. Pretty sad when a 13 year old can say, “wow, she has a nasty attitude.” Instead of saying wishy washy things like, “you can go up north if you want” or “yeah, let’s put him on more restrictions because I really don’t feel comfortable operating on him”, just give it to the patient straight and say, “go to a different doc that has this expertise.” It’s so easy. Dr. Donahue certainly didn’t cause this injury, but he wasted precious time for over a month. Glad we got a second opinion."

"Wonderful experience at Hayward Memorial Hospital having my baby back in spring '23. I was newer to the area and had heard good things about the OBGYN dept. The staff is wonderful, intelligent, accountable, and know you by name. My OB is also our family doctor which is convenient. My questions are always answered and they find time to get me in when needed. The building is expanding to accommodate more - more specialties, more doctors, etc. Highly recommend."

"I wish I could give yall 1k stars! I would not be alive today if not for this ER's staff knowledge about tick borne illness. Unfortunately, my organs had shut down after a few weeks of high fever. Remarkably they tested me for anaplasmosis a NASTY deer tick disease and treated me right away....I WAS ADAMENT that they were wrong and that I had NEVER seen a tick on me. A few days after the confirmation came in, they were correct in the DX. It took months to recover from this nasty disease but I'm Blessed, because sadly so many go undiagnosed, and it has wreaked havoc on their health. Bravo to the staff at Hayward Memorial for the excellent care I received!"

"My wife was pulled to the pavement by two fairly large, excited dogs who had just seen their first deer. She fractured her femur and wrist. She realized, after walking back to our resort cabin that it was more than bruises. Fortunately, the urgent care at Hayward Memorial Hospital was our only real option. I’m happy to report that EVERY aspect of our visit, from reception to discharge was handled by caring, thoughtful professionals. We are especially grateful that a well-qualified orthopedic surgeon, Dr. Brian Donahue, was available to treat my wife. It’s a bit strange to say it, but THIS hospital visit was almost stress free!"

"Got an ear infection while on vacation and had to find an urgent care. It was a little strange at first to go to the emergency room for urgent care, but it was all good. It is very clean here and well organized. The nurse Amber who helped me was very kind and efficient. The doctor, Dr. Novak got straight to the point and I could tell was a very good doctor. I would definitely come back if needed (although, I hope I don't have to)."