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Portillo's Greenfield
8705 Sura Lane, Greenfield, Wisconsin, United States
About the Portillo's Greenfield
Portillo's Greenfield is a popular food establishment located at 8705 Sura Lane in Greenfield, Wisconsin. This restaurant offers delicious meals for dine-in, takeout, and delivery. Known for their mouthwatering menu items such as Chicago-style hot dogs, Italian beef sandwiches, and chocolate cake shakes, Portillo's Greenfield is a favorite spot for locals and visitors alike. With a welcoming atmosphere and friendly staff, this institution is the perfect place to enjoy a satisfying meal with friends and family.
Photos of Portillo's Greenfield
8705 Sura Ln, Greenfield, WI 53228, United States
Opening hours of Portillo's Greenfield
Monday:
10:30 - 22:30
Tuesday:
10:30 - 22:30
Wednesday:
10:30 - 22:30
Thursday:
10:30 - 22:30
Friday:
10:30 - 23:00
Saturday:
10:30 - 23:00
Sunday:
10:30 - 22:30
Reviews of Portillo's Greenfield
"The drive thru has individuals to take your order in person. It's not a necessary detail that makes much of the experience any better. The food took a normal amount of time but my only complaint was the fries were way too salty. The rest of the experience was fine."
"Love it here food's always good but kind of price is still this food in the pictures plus fries and a drink for three I paid $53"
"My wife had never been to Portillo's and after hearing good things about them from our kids we decided to go. I ordered the crispy chicken sandwich and my wife tried the Italian beef and cheddar croissant. We found a table then I returned to the pickup area to await our food. Everything was going well until the couple that had ordered immediately before us returned to the pickup area saying they forgot his shake, the employee could not find a shake on their receipt but handed him the next shake that came up, which was supposed to be my wife's. I saw our food get pushed to the side, I could see the only missing item from our order was my wife's shake. I watched 15 other orders get called before someone asked who's order it was that was pushed to the side, they looked at the ticket, talked to another team member who then made a shake and then called our number. I expected the food would probably be cold but it wasn't. My sandwich and fries were very good but my wife's croissant was soggy and raw and the beef and cheddar had only a few pieces of cheese on it, see attached photo. I can tell you that my wife will never return to Portillo's again. ****UPDATE**** 10/25/23 Customer service reached out to me after my first review and gave me a free sandwich, fries and drink. A few weeks later we decided to give them a second chance and ordered takeout from Portillo's in Brookfield, WI. Upon arriving home we discovered that my daughter's complete meal was missing. I called the restaurant and talked to the manager, I explained what had happened and that this was the second time in two attempts that we had a bad experience at Portillo's. The manager apologized and said he would credit my credit card the entire cost of the meal. I do applaud the manager for the handling of the situation but I can honestly say that we are done with all Portillo's locations."
"The hot dogs and hamburgers are really delicious!!! The employees are so nice and the price is great for what you get."
"***update to additional star for service as guest services reached out to me and apologized for the quality of the beef*** Original review had two stars based on recent visit at this location - Really disappointed with this location and specifically the quality of the Italian beef they served us. We came in around 11:30am today 10/8/23 so just after they opened. It seems the beef may have been left over from the night before. It was a very dark brown which I’ve ate Portillo’s beef countless times at different locations in Illinois as well as purchased beef by the pound to go and have never experienced the color of beef we had in our sandwiches today. It seemed overcooked and ratio of beef to bun was disproportionate way more bun than beef which is not the norm. Temperature of beef was luke warm and we ate in the restaurant. It was edible but just off putting with darker color and somewhat dry. The bun was soft and fresh and cheese fries were piping hot and excellent. Just really disappointed in the dark brown barely warm, dry beef. Service was adequate…not bad but not wow either. Will probably not visit this location again since we were just passing through the area…will stick to location closer to home."
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