Innovation Restaurant

"Sorry guys, i wanted to like the food but had a hard time doing so, buffet style, hot food was cold and dried out cuz it was sitting to long. We asked the waiter to make fresh fish for us and it took 25mns. So of course we filled up on cold salads. When the baked fish came out it was excellent. $18.00 is a bit pricey for a Friday buffet. I loved that it was quite. Maybe go back to menu choices like it used to be."

"One, you may want to contact Open Table because they have brunch at $18.95 per person, not $34.95 per person. I almost fainted at the sticker shock, especially when I was told I had to pay in advance including an 18% gratuity. Two, I just gave you a one-star rating on Open Table. For the price, the service was shockingly bad. When we arrived, I tried to check in at what appeared to be the hostess station. She (snottily) directed us to the hotel front desk where we had to pay IN ADVANCE including the 18% gratuity for a buffet. We saw "our server" twice who didn't bother to even introduce herself or say welcome. She just asked, "What do you want to drink?" Despite it being Mother's Day and a children's menu, there was no milk according to the server and no root beer. She also didn't make any suggestions, like maybe the mimosas that we saw other tables enjoying later. When she brought our drink order (sodas, coffee) much of my coffee was on the saucer and not in the cup. Later I flagged down a manager (I think, he never introduced himself) about the milk and he did find some for my daughter. However, "our server" never returned and I had to wave down another server to get refills. She was handing out something but we'll never know what it was. Oh, you served crab legs, but we were told you didn't have enough seafood forks for everyone and you had nothing to crack open the crab legs. Perfectly good crab was being thrown away because you don't know what you're doing. You may think it was because you were crowded, but half the tables were empty (should've been a warning). Our little group of five was seated at a table for ten. What a mistake. If it had just been my wife and me, I would've demanded a refund of the 18% gratuity. Your "award winning" brunch must've been a participation award. I will strongly recommend against anyone ever eating here."

"Took forever to be seated. I'm pretty sure the poor waitress was hostess and possibly room service all by herself. The Mac and cheese was good but the temp was so high I burnt myself. I also had the "must try" black rum bacon jack burger was a huge let down. It tasted like a BBQ bacon burger, nothing special. The sauce didn't taste of rum, the cheese was too mild to stand out from the sauce, the best part about it was the thick cut bacon. The food was edible and close, not worth the price or wait time."

"The breakfast was phenomenal and dessert was very tasty. The servers seemed overwhelmed or maybe undertrained, so not the best there but the food more than made up for it."

"Food was very average. Smallest portion of fries I've received anywhere. Pretty pricey, but definitely not worth the price they ask. When my food came out, it was warm. Not hot. My server was polite and the place is well kept and clean."