Subway

"My first experience at the Union Grove Subway was fantastic. I had never been to this Subway location before, but I'm sure I'll be back. I was a little surprised at other online reviews for this location because my experience was great. We wanted to order a couple platters of miscellaneous sandwiches for 13 people. We called around 12:30 PM on Saturday to place the order and were told it would be about 45 minutes to get everything ready. We walked into the store around 1:10 PM to find that everything was ready for pickup. The inside of the store was clean and the staff was very friendly. We were very pleased to have such quick service over the lunch hour. We ended up getting two custom sandwich platters and two topping trays that included onion, tomato, pickles, green peppers, jalapeños, etc. I regret not taking a picture of the topping trays because they were beautiful. We ended up with plenty of food for the 13 of us and had many of the vegetables left over for use in a breakfast casserole the next morning too. Everything was delicious and fresh. We'll be back."

"Doesn't accept coupons even though they send them in the mail.. Definitely not worth it. Their loss cause tons of people avoid them for this."

"I ordered a deluxe sandwich. 1.5x meat. The “sandwich artists” said deluxe multiple times. I did not get 1.5x meat. I got 6 PIECES of each meat and the short was intentional. Double check they’re work or give your money away. Update: tried again and my experience was just as bad if not worse. I’ve adjusted my 3 star rating to 1 star to reflect this."

"We found that the level of service, quality and satisfaction is HIGHLY dependent on the time of your visit. Last week we bought two sandwiches for a late dinner (about 7:30pm). They got the order wrong and were VERY stingy with the ingredients. The entire staff were like zombies, just going through the motions (poorly) and the ingredients bins were almost all empty (maybe they didn't feel like bringing out more only to have to put them away in an hour or so??). Later in the week we figured we'd give them another try. This time, lunch (around 12:30pm). They were fantastic!!! The lady at the register could not have been more friendly and the whole crew was upbeat and customer friendly. The sandwiches were made very well and were delicious. The difference in the two experiences was striking. A STRONG five stars for the lunch crew - a generous one star for the evening crew. Averages out to a 3 star rating."

"Got a salad that had three leaves of spinach and a pinch of lettuce.... I'll never go back to this location everytime I order a salad I get a lazy made bowl of nothing..."