Car-X Tire & Auto 303 North Lawn Avenue, Madison, WI 53704

"Had very good experiences here in the past, but am very frustrated as I brought my car in a few weeks ago with the check engine light on and was told i needed to replace my evap cannister for $1400 for parts and labor. Less than a week later after barely using the car, the light is back on and they make me a new appointment. When i arrive they tell me that the warranty only covers the evap repairs, so looking for any other issue will cost me more for labor, even though I was literally just there and they supposedly ran a diagnostic and identified the evap as the only issue. They test the evap system and say its working fine, this was three days ago and the light is on again. Really disappointed that they expect me to pay more when it seems unclear if the expensive repair they said I needed was actually the problem, and they will not do any more looking into it without charging me more for labor. I can only recommend this place for tires, I would look elsewhere for other issues."

"Took my car in to get a break inspection. The folks here are great! Best customer service I've seen at any auto repair shop in Madison."

"Excellent customer service. They were able to get me in really fast, within 45 minutes of calling, to fix my tire after running over a nail. The manager was great, very friendly."

"The shop did a test drive to identify the noice I was hearing and completed all the requested work quickly and professionally. I will be back for future service!"

"I contacted CarX when I had a flat and thought I needed a new tire. He quoted me what a new tire would be and that he could have it done by the next morning. I work early so I told him I'd drop it off before they close so it's already there. When I dropped it off they checked if it was repairable, and it turns out it was. He explained the whole process of how they patch a tire and find the leaks. I was in and out in under an hour and only paid $33 compared to $150+ for a new tire. Luke was very helpful, got me in quickly and was very honest about potential options and prices. I will definitely be back!"