Geek Squad
2850 Deerfield Drive, Janesville, Wisconsin 53546
About the Business
Geek Squad is a technology institution located at 2850 Deerfield Drive in Janesville, Wisconsin, United States. Our Geek Squad Agents are experts in all things tech, ready to help with any issues you may encounter. Whether you need help with repairs, installations, or troubleshooting, we've got you covered.
As an Apple Authorized Service Provider, you can trust us for repairs and solutions. Our In-Home Advisor can visit your home to show you what's possible and create a customized plan for your tech needs. We offer a range of services including phone repairs, computer and tablet setups, TV mounting and repair, smart home installations, appliance repairs, and more.
We also provide expert repair services for gaming consoles, cameras, and camcorders. Our Geek Squad Agents are available 24/7, ready to assist you online, on the phone, in your home, or at Best Buy stores. Geek Squad Protection ensures that your tech stays working like new beyond the manufacturer's warranty.
Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store to discuss any questions or concerns you have about your products. Let Geek Squad help you get the most out of your technology and stay up-to-date on the latest innovations.
Photos
Contacts
2850 Deerfield Dr, Janesville, WI 53546, United States
Opening hours
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
10:00 - 19:00
Reviews
"Knowledgeable and helpful, brought my laptop couple hours later was fixed. Was under manufacturing warranty, so was zero cost. Will definitely be coming back for any tech related issues or inquiries."
"Had received an invoice from best buy that i was concerned about, the person on phone said not from best buy they don't send out that kind of email , but make sure i report it to my bank"
"Had the squad fix my bosch dishwasher. First apt was to take a pic of the serial number and order 3 parts. Second was to install 2 of the 3 parts. Called as it was still broken, and they could not find out why te 3rd part was not installed. Had to wait 2 days as they were trying to track down a part. They could not find one so they gave me purchase credit towards a new dishwasher. It was painful as this took a total of about 3 to 4 weeks, but happy they tried to fix it and I got a new dishwasher."
"August 24th, I stepped into your store, paid over $350 for you to fix my screen and after that long unnecessary ordeal, on September 26th my screen stopped working again. Made another appointment and on October 10th, I spoke with Jonathon and Shae, expressed my issues and situation and those two were magnificent with me. They went above and beyond my expectations as a customer. They were very apologetic and sincere with my issues and made my appointment as easy and effortlessly as possible. I can honestly say that Best Buy was about to lose my business but those two associates, flipped me and I will now continue to make purchases from Best Buy!"
"Discussed warranty issue with member on phone for microwave. Was to to just bring it down. When arrived I was told I need an appointment and they could not see me at this time and I would need to come back when appointment was made. Drove an hour for nothing. They obviously need to train their employees on the proper procedures and they should have made it right for me when I was there."
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