Burger King 5400 Durand Avenue, Racine, WI 53406

"Typical fast food place. But I will say that the Texas Double Whopper is pretty tasty! It was a little over $30.00 for two people for lunch, a tad pricey. But that's life."

"Customer service is not on the menu, they don't care about you or your long waits to place an order, don't care about opening on time ! Don't worry though they will make an extra effort to have you eat someplace else."

"Been over a year since I’ve stopped at this location. Last time was awful with the ridiculously long wait although I was the only person waiting and below average customer service. I was pleasantly surprised by the fast and nice service I received tonight. Will frequent it more now"

"Recently went to the drive thru at Burger King (12-24-'23) on Washington ave and this was the first shameful experience I've had from this location in a looong time. Cheesy tatertots were stale and room temperature warm and so were the fries, once the fries get cooled down they have a cardboard feeling and they get firm to chew on. The employees knew it also because 2 employees inside said it out loud, first a young male then a female repeated him telling the cashier who passed us the food, the boy said, "last order of cheese tots, Not fresh," then the girl repeated him, then he said, "Medium Fries,not fresh." The girl repeated him while handing the bag to the lady at the window to which she then passed to me. If they knew the food had been sitting under the lamps cooled down then why did they still serve it? It wasn't like they were closing anytime soon, it was only 2:20pm. Then they don't give a receipt and when you ask for one (because YES I scan my receipts on apps) I was told "it's on the bag" you can't even read the receipt which isn'tthe receipt, it's the order that's doesn't indicate the price of items or total. SMH It makes me believe that in order for the restaurant to be called Burger King, the register receipts have to be defected because all 3 BK's in Racine RARELY have readable receipts. You figure after a few years of the same issue and the prices hike of everything they'd spring for new ink or registers. Hopefully the owners or managers see this review and actually correct the 2 issues. I'm SURE they wouldn't want their food to be un-hot or un-fresh or be charged full price for old food."

"Fresh food! Everything is put together nicely and bagged with care. Good customer service they always let us know if there’s a wait. I really don’t understand why this Burger King has such a low rating it’s always a good experience every time my husband and I come here."