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MOKA
4292 East Towne Boulevard, Madison, Wisconsin, United States
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About the MOKA
MOKA is a cafe and food store located at 4292 East Towne Boulevard in Madison, Wisconsin, United States. We are dedicated to providing high-quality coffee, all of which is roasted by Mr Espresso, a family-run roastery based in Oakland, CA. Our coffee is gently roasted over slow-burning oak wood logs, sourced sustainably and hand-selected for perfection. We offer a wide variety of hot, cold, blended, and iced coffees and teas for you to enjoy. At MOKA, we strive for perfection in every cup, ensuring that your coffee experience is truly exceptional. Visit us today or order online to experience the finest coffee around.
Photos of MOKA
4292 E Towne Blvd, Madison, WI 53704, United States
Opening hours of MOKA
Monday:
05:30 - 17:00
Tuesday:
05:30 - 17:00
Wednesday:
05:30 - 17:00
Thursday:
05:30 - 17:00
Friday:
05:30 - 17:00
Saturday:
06:00 - 17:00
Sunday:
06:00 - 17:00
Reviews of MOKA
"Rude manager!!! We joined a drive thru line behind 8 cars. Three young adult daughters who had walked to MOKA and arrived there 5 minutes BEFORE us gave us their orders while we were in line. They then waited at a picnic table outside MOKA After waiting 5+ minutes to order and another 3-4 minutes for the pickup ahead of us to clear, there already was some confusion with our order at the window. Then my daughter walked up, who I mistakenly had asked to meet us at the pick up window, which confused window people more. I REPEATED our 4 items at the window several times but could see workers moving around drinks inside to get orders correct. After finally getting their drinks and sitting at the picnic table ( I had walked away) my daughters were CHASTISED BY THE MANAGER for “budding in line”, putting non recyclables in a (unmarked) recyclable waste can, and for standing near the pick up window. Again, thinking it would be helpful for my daughter to come to the window was my mistake, but order confusion and a RUDE MANAGER is on Moka."
"Door hours say 6pm closed at 4pm? girl with multi colored hair was very rude. scrape your hours off door if you want to be responsible for lack of staff.. it's not economic situation killing business its false advertising"
"Showed up at 3:55pm to this location to get my coffee and the lady came to the window stating they were already closed! I did check the hours in advance and realized I was cutting it close but knew I'd make it before 4pm (which are the stated hours on Google). I confirmed with Dominique by asking "what time do you close??" To which she replied "I close my doors at 3:55pm". This is terrible customer service - you should never turn away a customer, especially when they arrive during open hours. We drove over to the East Washington location and were blessed to interact with Stacey who took good care of us (Stacey is our favorite!). We've been customers since Moka opened so it's a bummer we had this experience. I hope this is a learning for Dominique to reconsider her service practices and better learn the Moka culture."
"This drive thru location is always the best. The customer service is always amazing, especially when the line is long and they come out to get your order. By the time you get to the window your coffee is ready to go! The coffee is yummy and the customer service is top notch."
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