Einstein Bros. Bagels

"The manager of the place should be fired. They messed up my order then took my food back n threw it away, which had all my food in it after I asked them to remake my bagel. Why take my food when your just going to throw it away? Food wasn’t even worth it will never come back and I hope you guys improve upon all aspects"

"This is an update to my below review. Einstein reached out as you can see below. They asked me to go to an online form to fill in information of how to get a refund. I filled out a form and received an email asking me to reply as to how I’d like to be reimbursed. I replied and the email bounced back to me. Not good. So at this point, if I could, I’d change my 1 star review to zero. Drive thru. Ordered 3 everything bagels with a tub of jalapeño smear. At the drive thru she read my order back to me. Got my order, drove home. It was then I noticed it was Onion & Chive smear. Completely unacceptable. Don’t like Onion and chives. Just a complete lack of attention to detail. Now I’m out a breakfast and $12."

"Ordered on the app. Not allowing walk-in pick ups. Waited in the drive-thru line, confirmed our order was ready, but still had to wait in the drive-thru line to collect our order, which took an additional 15 minutes. Recommend to update the app to not allow mobile orders if they can’t support the demand. Or, open the dining room for app orders. Update: received order and 6 dollar drinks were ice cold"

"Worst Einstein ever! I’ve ordered from this site 3 times. All 3 times my entire order has been so incorrect that I would not even eat or drink what was received. Poor quality, poor service, and appear to be unable to improve this. Disappointing as I’ve always been a customer but will no longer be."

"Any time I go there after 11 am, they are out of most of their bagels and they give the most laughable amount of cream cheese. I have fantastic service and food in the mornings though!"