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O'Reilly Motor Cars
324 West Cherry Street, Milwaukee, Wisconsin, United States
About the O'Reilly Motor Cars
O'Reilly Motor Cars is a premier car repair and store located at 324 West Cherry Street in Milwaukee, Wisconsin. With a team of highly skilled mechanics and technicians, we offer top-notch services to keep your vehicle running smoothly. Whether you need routine maintenance, repairs, or parts, our knowledgeable staff is here to assist you. Visit us today and experience the quality service and expertise that sets O'Reilly Motor Cars apart.
Photos of O'Reilly Motor Cars
324 W Cherry St, Milwaukee, WI 53212, United States
Opening hours of O'Reilly Motor Cars
Monday:
08:00 - 17:30
Tuesday:
08:00 - 17:30
Wednesday:
08:00 - 17:30
Thursday:
08:00 - 17:30
Friday:
08:00 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of O'Reilly Motor Cars
"David was exceptional and very professional. He answer every questions n concerns I had. The service was quick all within 30 minutes. I will be a repeated customer."
"From appointment scheduling, to a comprehensive breakdown with evidence of all findings, to even the dialogue over checkout… O’Reilly Motor Cars checked off every box for me from a customer experience and quality of work perspective. As far as I’m concerned O’Reilly will be my go to repair shop for all my German car needs!"
"Honest amd competent mechanics, always willing to listen and fully understand the mechanical issues I am experiencing. I made comment about having noticed excessive brake dust months after a front brake pad replacement and the service desk did a replacement with a different brand at absolutely zero cost to me. To find a competent service company, willing to drop ego, and resolve customer issues is well worth the hourly rate."
"Update - After my initial review, the owner reached out to me directly. They took responsibility and acknowledged the situation, which was very considerate. It’s clear that they are taking steps to address such incidents and improve their customer service. I will go back to them for my next service ——————————- Initially, my experience with O’Reilly Motors Cars seemed promising. Their communication, spearheaded by Steven, was impeccable. I entrusted them with brake work on my GLS 450, and their breakdown of the work and costs was transparent and satisfactory. They even provided a loaner car, which was appreciated. However, my positive experience took a nosedive upon picking up my car. Despite paying upfront and providing positive feedback, I encountered a significant issue. My car had a strong perfume smell, and I discovered that a glass perfume bottle I had placed in my car had broken while it was in their care. What was more concerning was Steven’s nonchalant response to this mishap. The lack of accountability and dismissive attitude toward the damage and cleanliness of my car was disappointing. Rather than offering a resolution or showing concern, Steven’s response was indifferent and unsatisfactory. His attitude towards addressing the issue was unprofessional and lacking in customer care. While their process and communication were commendable, their handling of this incident reflects poorly on their customer service and care for customers’ belongings. Regrettably, this experience has led me to reconsider future engagements with O’Reilly Motors Cars. I hope this review encourages a shift in attitude and a higher level of customer care in the future"
"I wish I had taken my Mini here first instead of to my local mechanic. These guys really know their vehicles. They were able to quickly identify various issues which they shared in an understandable way online. The service managers went the extra mile to ensure that things were done right. Their prices appear to be in line with high end service facilities."
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