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Russ Darrow Chrysler Dodge Jeep RAM Milwaukee Service Center
10901 West Metro Auto Mall, Milwaukee, Wisconsin, United States
About the Russ Darrow Chrysler Dodge Jeep RAM Milwaukee Service Center
Russ Darrow Chrysler Dodge Jeep RAM Milwaukee Service Center is a top-rated car repair and maintenance facility located at 10901 West Metro Auto Mall in Milwaukee, Wisconsin, United States. Our team of expert technicians is dedicated to providing high-quality service for all Chrysler, Dodge, Jeep, and RAM vehicles. Whether you need routine maintenance, repairs, or parts replacement, our service center is equipped to handle all your automotive needs. Trust Russ Darrow Chrysler Dodge Jeep RAM Milwaukee Service Center to keep your vehicle running smoothly and efficiently.
Photos of Russ Darrow Chrysler Dodge Jeep RAM Milwaukee Service Center
10901 W Metro Auto Mall, Milwaukee, WI 53224, United States
Opening hours of Russ Darrow Chrysler Dodge Jeep RAM Milwaukee Service Center
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 17:00
Saturday:
08:00 - 17:00
Sunday:
Day off
Reviews of Russ Darrow Chrysler Dodge Jeep RAM Milwaukee Service Center
"I gave 5 stars because Dontario is always so nice and respectful when I’ve gone to get my car serviced and encountered him. This time I was there due to a light for needing to service the start/stop system. He mentioned it could be that it needs an update or a battery issue. When he said a possible battery issue I mentioned I had just paid $1200 for two different batteries my car needed only a year ago. He assured me that if it was a battery issue that it should be covered under the warranty. When I got the call he told me that one of the batteries had to be replaced but it was covered under the warranty so I did not have to pay the diagnostic fee I was quoted either. He didn’t push any other issues like I’ve dealt with in the past. I don’t feel like he tries to get you for every penny like is common when going to the dealership to get your vehicle serviced. I appreciate how he is with customers and a very respectful guy."
"I’ve had my vehicle for almost 8 years but has only been to this dealership twice. Never knew it existed. BUT I would have to say they are very personal, professional, and friendly. I will for sure go back and recommend them to others!!"
"The person over the phone in the service department(I believe her name was Megan) was phenomenal with her excitement and exceptional customer service. She was efficient, informative, and knowledgeable & it was helpful to be able to depend upon a company to fulfill my vehicle needs while I was out is state."
"Excellent service! Helped me out immensely when other dealerships told me it would be a week or two before car could be seen. Very helpful, straight forward and responsive to my questions and requests. Dontario Palmer service adviser provided great care respectfully."
"I am truly disappointed with my experience. I go to this location simply based off of the experience with Chris although there is a closer location to me. I choose to go out of the way. He is simply a delight to work with. When scheduled this time I had the chance to work with Dan. Our interaction started off fine. He asked a few questions and I was able to provide him with a scope of the work needed. I stated their was an issue w/ my brake lights, a check engine light, and muffler noise. I was able to get the scope of work pertaining to the check engine and the muffler done correctly. I was told to pick up my vehicle unknowingly that my turn signals were disconnected by a tech. I then reached out to Dan whom was aware this was done and he did not notify me. When I asked Dan if he'd be willing to rectify the issue he stated I would have to wait several hours to get them fixed two days later. When I stated to Dan how it was not only an inconvenience for me to be without a car after waiting three days for the original problems to be fixed but that it was dangerous to drive with no turn signals. Dan then stated " well at least your brake lights work". I spent over a thousand dollars for my vehicle to be fixed just to be sent home with a hazard. Going forward I will be going to a different location."
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