Petco

"Cashier was completely rude. I was standing in line I was the only customer in her line, and don’t even acknowledged me. She calls for another customer, as if I was just standing in her line for no apparent reason. All I came in for was crickets. First time something like this happened very disappointing"

"The store manager was helpful but it was a struggle to find the right thing. I appreciate everything he did."

"I ordered online for in store/curbside pickup to take advantage of the 20% off offer. They cancelled my dog food. I had to get ready for work, so I had my son run in to look for the dog food. There were 3 bags of the exact dog food that I ordered on the shelf. I don’t know why that part of my order was as cancelled but I am having this issue often with Petco. As a member, this upsets and frustrates me. And because we bought it in store, we did not get the extra discount."

"I was lost on what to choose to help our little dog. Then Marlo came to teach and show me what could help her. On top of being knowledgeable and helpful ,she explained their guarantee. Thank you big time! And Tori the cashier also has awesome customer service abilities just like Marlo. Thank you!! ( from one of those old grumpy vets)"

"We went into the store to buy pet food and a companion for our parakeet. The gentleman who helped us was very knowledgeable, helpful, friendly and patient. There was not enough employees in the store that day, so he was running from customer to customer to the register, however, he took the time we needed to answer our questions, share his knowledge and didn't make us feel rushed at all. He is a huge asset to Petco and should be rewarded for his excellent customer service!"