Subway

"Twice I placed an order to be picked up to arrive and the employees claim they never received the order but the app shows it was picked up. They obviously hand out any order to any person and lie to cover up. I took the $10 loss the first time but this time I'm requesting a charge reversal through my credit union."

"VERY busy location but the team in there today was a four person staff rotating from the BP station as well. Nice work! Great subs."

"If I could I would give ZERO stars. Placed an order online and when the ready to pick up showed in the app we went to pick up when we got there they said we never placed an order. Well we showed online app, emails, and the fact the money was as subtracted from our account. We were told they could remake our subs. They took 6 people in front of us and then they said again they could remake them but would have to charge us AGAIN. They were so rude. We were told “we would have to take it up with online there is nothing they could do and their manager wasn’t there”. So after 25 mins waiting we left with zero subs and no money refund. When I found out how they treated my husband I tried calling and the phone number is disconnected there. It’s also not easy to try and find someone online to contact to try to get our money back. This is all absurd and beyond the worst customer service I have ever experienced especially because I still don’t have my money back"

"Went there on a Monday for lunch and there was a kid who was obviously new to the job making everything himself while the managers were talking in the corner by the register about their personal life and on their phones and watched him while he was struggling to make our food. The managers where talking loudly enough for everyone to hear and swore a couple of times. The kid still continued to make our order as best as he could to his knowledge. We waited about 15-20mins for our order. I do not blame the new employee for his managers lack of managing skills. Overall our visit wasn't the greatest...."