Andaz San Diego - a Concept by Hyatt

"Great location, close to most things. We enjoyed walking around the entertainment district and being so close to the water. Rooms are very small, the shower floors are so slippery that both of us wound up having to put down a towel just to stand inside, surprised rubber mats are not provided. After our second night of having no housekeeping and running out of towels, Ian at the front desk provided many excuses and was completely ignorant to deal with. This location also boasts about having an STK roof top restaurant. They do not!! STK is downstairs, the bar and menu up top is managed by the hotel and has a different menu. It wasn’t a horrific experience but at this price point we would expect much better."

"This is a super cute boutique hotel. Hotel is very clean, staff friendly, and has a resort vibe. The rooftop is beautiful and it’s nice for an evening drink or morning breakfast. I would stay here again!"

"Nice hotel, good not fantastic though. Rooms are spacious and beds are pretty comfy. Rooftop was cool and has a pool. Service was top notch and location is great."

"The pizza itself is as good as you can expect it can be, so no problem there. You have to hit the buzzer for permission to enter, which is kinda weird. I guess to keep certain criminals or unwanted clients from getting in. And that makes you think about the area you're in. Customer service, I'm afraid is average. At times I get an excellent crew with great service, other times I get an obviously bored crew, and one night my pizza was actually done and waiting on me on their table for several minutes while those on shift were in the back somewhere-all of them. My final complaint is THERE ARE NO CHAIRS while you wait. I understand there may be good reason, but you don't want something like that to hinder sales. I sometimes pass up this Poppa Johns because I know I'll be on my feet the entire time. Not good for my back or my damaged knees..."