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Charlotte Russe
5300 South 76th Street, Greendale, Wisconsin, United States
About the Charlotte Russe
Charlotte Russe is a trendy and fashionable clothing and shoe store located at 5300 South 76th Street in Greendale, Wisconsin. With a wide range of stylish apparel and footwear options, this store is a go-to destination for young women looking to stay on top of the latest fashion trends. Whether you're looking for a chic outfit for a night out or casual pieces for everyday wear, Charlotte Russe has you covered. Stop by and browse their selection to find the perfect pieces to elevate your wardrobe.
5300 S 76th St, Greendale, WI 53129, United States
Opening hours of Charlotte Russe
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 18:00
Reviews of Charlotte Russe
"Poor customer service. Wouldn’t accept return because we didn’t have the correct receipt. We only had the receipt from credit card portal. If you can’t link a credit card receipt transaction provided from credit card portal to the register, that’s old technology. It’s 2023, not 1990. Basically don’t expect to return anything from this location as they won’t make it easy to return and will have attitude when trying to return."
"Today is12/27/22. I spent well over $100 here and tried to return one item because it didn’t fit. The supervisor wouldn’t allow me to return it because I didn’t have the receipt. There’s other pants on the sales floor just like the pants I tried to return and it’s clearly their tag. This is a clear indication that I just recently bought the pants here. Other stores do an in store credit if you don’t have a receipt. This place needs to get up to speed with better TECHNOLOGY to make it easier for customers to return their items. I rate this place 1 star or less for poor customer service. The manager clearly has no control to return their own products or she was just being RUDE about it. I drove over an hour away for poor service! Now I have to go back home and find that receipt and come back just to return something that doesn’t fit. I don’t know if it’s worth it. I know not to shop here again."
"My wife bought clothes for the family before Christmas. 2 items wouldn't fit so we drove 45min to the store to exchange them. We didn't have the receipt, but just wanted to exchange and buy more items. We were refused by the closing manager on Tuesday December 27th. Absolutely poor customer service. Every store we go to allows exchanges without a receipt. You lost our business."
"I was returning a pair of pants that didn't fit. The manager was so helpful about how each style of their pants fit. She let me know that the pair I was going to replace the ones I was returning were going to be too big because they stretch. I got a smaller size and they fit perfectly. She could have just done my return and moved on, but she didn't. She provided amazing customer service, even while be short staffed. Thank you for the excellent experience!!"
"A couple days ago I came in looking for a gift for my fiance for V-day . As soon as entering the store Jose calmly approached me enthusiastically and told me about the great sales and deals I had no clue of. Me having trouble finding myself around the store he even helped me find a very nice outfit that she truly loves. He totally figured out her personality and got an outfit that totally described her it was incredible. I have no clue how he did it . I hope he stays around , I rarely see customer service like this . I will definitely come back to shop again . 10/10 thanks again Jose , great job."
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