Dunkin',

2865 S 108th St, West Allis, WI 53227, United States

"So this week I’ve went 3x now for my normal coffee, first time it was made wrong (okay oops it happens went back and they remade it, with same coffee) blamed it on the “new” girl. Second time I got someone else’s mobile order “Gina’s” coffee (tried calling 2x no answers) I threw it away because it wasn’t what I like, today I go in confront about the mishap, he apologized and said it’s crazy busy (I was the only one there the day before) made me pay for my coffee regardless of not getting mine yesterday…asked if he was the manager, he said no. The lady who handed me my coffee I asked if I could speak to the manager she points to that guy! They then start arguing who the manager is! Unprofessional and such a disaster there now! I used to be a loyal customer but my goodness! Get your store in control Dunkin! Starbucks is looking much better these days!"

"Took over 10 minutes to get a large decaf. They made a fresh pot, but I somehow got a room temp coffee. They did take it back and made another new pot which this time I did get a hot coffee. I also ordered a donut thst tasted like it was a day old. I am kind of disappointed with this dunkin' today because I've never had these problems before."

"Today I went through the drive through, the hustle and bustle of dunkin can cause some mix up, my order wasn't correct but when I went back in asking about my order being mixed up they corrected everything! Without asking, immediately employees brought me the head barista and she handled my order herself. A good breakfast makes or breaks someones day and I really appreciate their pride and love for that, especially head management at this location."