Tennies Ace Hardware

"Ace hardware always has the feel of the hardware stores of old, the shelves packed with useful tools, fasteners, chainsaws... pretty much every guy's dream. I stopped by this particular store to buy an 8 lb wood handle splitting maul with which I planed to reduce a pile of assorted hardwood. I found the implement I was searching for in their neatly organized wood chopping implement section. The maul worked beautifully. I was about 1.5 hours into the wood pile when I swung at a log, the head stuck, and the handle split lengthwise with a popping sound. I had not over-struck and hit the handle. The wood of the handle showed no blemishes. It was unwarranted and unexpected. I took it back to store and showed it to a knowledgeable gentleman and explained the situation. He glanced over it, noting that it had not been abused or misused in the two days since I made my purchase, and said that they would warranty it for me. I don't know if it is their policy to warranty stuff, but they did anyway. Chalked it up as a manufacturing defect. They were nice and professional and generous about it all."

"Drove 30 minutes to go get a part for my snow blower and the website and google business said they were open and I get there and they are closed early due to the packer game.. not shopping there again I’ll go somewhere else!"

"I love this store! What I have found with the big-box stores over the last few years is there is a lack of help and "good" advice available. Tennis Ace Hardware has never steered me wrong and they always have what I need, and wow! They have stuff! Their prices might be (not always) slightly higher but the sheer convenience of small parking, and a short walk in, a quick find of what I'm looking for, and I'm out of the store saves me a great deal of time."

"Normally I shop downtown Tennies. (West Bend) I was in Kewaskum and I needed a bag of pellets for my Weber Smoke Fire. I know the Weber Smoker is not as popular as the Traegers. I was pleasantly surprised to see this Tennies location actually carried my Weber pellets as well. The store was very clean and like all hardware stores. They carry lots of products for a smaller local hardware store. Associates were very happy to assist. We have a bonus of having a great Ace Hardware locations in the West Bend area."

"Just left there and didn't spend very much, but the gentleman and young lady who helped me thanked me for shopping local, because he likes his job and knows I have many other choices. This is why you shop local. Good job!"