Colectivo Coffee of Shorewood 4500 North Oakland Avenue, Shorewood, WI 53211

"Very long waits. Poor service. I used to be a regular customer. Even for a single item, waits of anywhere from 20 to 60 minutes are the norm, no matter what time of day, and no matter how many employees there are wandering around. At a busy time of day, it's chaos, with countless irritated customers standing around waiting for their orders. Accuracy and quality of completed orders is another issue. Customers complain about all of this. Employees handle complaints and other issues poorly. Management needs to do some managing. I discourage others from patronizing this business. There are several other cafes and coffee shops in the area."

"Employees would rather gossip with each other than serve customers. Half my sandwich was missing toppings and the drink was left out for the sandwich prep time and came out completely un-mixed. Have noticed a steady decline in quality of food and employee service over time."

"Great cafe with nice sandwiches. Only downside is they're so busy and they don't always stay on top of clearing tables or emptying the trash; we had to throw our trash outside in the street bin."

"Colectivo is addictive! I enjoy their coffee and every breakfast or lunch item I’ve ordered here. The pumpkin cranberry muffin is absolutely amazing. It’s always extremely moist, it melts in your mouth!!! The staff is always very nice. I’ve had a broken left ankle and sprained right ankle. The curbside service ended awhile back. However, they have been so accommodating and helpful. The staff has told me to call ahead of time so they can bring what I’ve ordered to my car. Always a great experience at this location and all locations."

"Colectivo is the best coffee in Milwaukee. Their Shorewood location is a great place to work from or grab a bite to eat. The workers are always very kind and the food is always good!"