Dischler Heating-Cooling and Fireplaces
900 19th Street, Prairie du Sac, Wisconsin, United States
About the Dischler Heating-Cooling and Fireplaces
Dischler Heating-Cooling and Fireplaces is a trusted general contractor and home goods store located at 900 19th Street in Prairie du Sac, Wisconsin. Specializing in heating, cooling, and fireplace installation and maintenance, this establishment offers a wide range of high-quality products and services to meet all your home comfort needs. Whether you're looking to upgrade your HVAC system or add a cozy fireplace to your living space, Dischler Heating-Cooling and Fireplaces has the expertise and products to help you create the perfect environment for your home. Visit their store today to explore their selection and speak with their knowledgeable staff about your home improvement projects.
Photos of Dischler Heating-Cooling and Fireplaces
900 19th St, Prairie du Sac, WI 53578, United States
Opening hours of Dischler Heating-Cooling and Fireplaces
Monday:
07:00 - 16:30
Tuesday:
07:00 - 16:30
Wednesday:
07:00 - 16:30
Thursday:
07:00 - 16:30
Friday:
07:00 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews of Dischler Heating-Cooling and Fireplaces
"Dischler installed our HVAC furnace and duct work for the General Contractor when we built our house. We came across two major problems, diagnosed by two different HVAC companies, resulting from the inexperience of Dischler. We always wondered why our one of our bedrooms wasn't getting heat. Turns out the duct work to the bedroom was installed incorrectly. Today's problem noted the furnace exhaust pipe was sealed improperly upon installation, causing exhaust and water to escape, therefore leaking into the furnace itself. DO NOT USE THIS COMPANY!"
"Their team was very responsive, getting me in quickly. The tech was professional and thorough. Will call on them again for any of my future heating/cooling needs."
"When my heating and air-conditioning have gone out are they were emergencies to me. Dischler has always fixed my issues on the same day. Courteous and fair priced, I would call them again if needed."
"Very reliable, family run business, that is dependable. As a kid I watched my parents rely on Dischler. Now I do as well. Had them install a new furnace and I know they stand behind their work if anything comes up in the future. The owners are a community oriented family that gives back to Sauk Prairie. Highly recommend them for your heating and cooling needs."
"REPLY TO OWNERS RESPONSE: I am very happy that you replied. I do want to correct a something in your statement though as I can prove they are false. While I do appreciate you trying to slander and discredit my review because it is negative by saying I was past due, but I do want to point out that I do not have any amount that is 90 days past due as you claim. If I did, I would assume you would send me to collection for that. At this point I will also mention that I left 2 voicemails on October 24, and October 25 asking to discuss the invoices which is why I was waiting to pay the invoice. I have attached a copy of the invoice that you claim is 90 past due, however in the 61-90, and the over 90 days buckets you will see $0. I would look into better book keeping software to avoid making sure slanderous claims in the future. Secondly, yes the part was $$52.30, the invoice amount was $55.18. I will concede and update my review to reflect the markup of 872% instead of 1,166%. To sum up: - Yes, I incorrectly quoted the price of $70 for $6 of PVC (I can prove it is only $6) this is my fault and I do apologize. -Dischler said I was 90 days past due trying to discredit the negative response - this is simply not true (speaks to the honesty of the company), see attached invoice. I have other main points to make now that their accounting system seems to be faulty (or just lying), but I will let others draw their own conclusions on that. ORIGINAL REVIEW: Be very careful about pricing. Seems to be a growing trend if you read through other reviews. I had a service member out to my house, who left an elbow that needed to be screwed into a piece of PVC but the old one had snapped off. The service man did not fix the part, and since the entire pvc piece needed to be replaced, I went to Dischler to get the piece. When I asked if they had it, they did, but would not give me a price. The piece in the picture below was $50 and I only learned about that when I got the invoice in the mail. If I would have known the markup was 870% on the parts I would have created it myself. Buyer beware, $50 for $6 worth of PVC. That is outrageous. Makes the owners comment of "this furnace will need to be replaced because parts will be too expensive" a self fulfilling prophecy. I will not use this company again and I would advise anyone else to either get pricing upfront in writing from them, or just use another dealer. I'm finding plenty of other dealers in the area that are more reputable and honest with their customers."
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