Walgreens,

1100 East Main Street, Reedsburg, WI 53959

"VERY disappointed in the Reedsburg Walgreens tonight! Accidentally bought boys pull-ups instead of girls so I had gone back to do a simple exchange, and after standing there for a while, getting the run around, leaving to run another errand and come back, I was told I wasn’t allowed to exchange the boy pull ups for the girl pull ups which were the EXACT SAME PRICE because the system said the exchange wasn’t allowed or something, so this YOUNG woman, who I doubt has kids, says to me, “I’m pretty sure the pull ups are made and cut the same you’ll be fine” and told me I was stuck with them! Does she not know the difference between boys and girls parts and how they go potty!! Yes the pull ups are made different! I will never shop there again! Could have been a simple exchange….."

"Pharmacy staff person is rude on the phone on Thursday AM, say they will order medication, and I check today Tuesday (granted after holiday weekend) and still nothing. I was on phone waiting to talk to pharmacist for over 30 minutes."

"Pharmacy supervisor blames the customer when an error in filling occurs. Then pats herself on the back before hanging up. NEVER considered fixing the issue for that day or going forward! Actually encouraged me to go elsewhere for prescription fills!! Astounding… never had trouble with Walgreens elsewhere!"

"I'm done with this pharmacy and told them so today. I have been giving them 2nd chances to improve for a good 3+ years and they are incapable of any kind of improvement. I have had to make numerous trips to pick up the same medication because they can never get it right. And don't even get me started on how long it takes them to answer the phone. Don't waste your time with the Reedsburg, WI Walgreens, they surely will disappoint."

"The Walgreens app had informed me that I had needed to call the location and speak with someone to complete my prescription pickup. Throughout the entire experience, however, Amy was decidedly mean, unhelpful, and demeaning at every point of communication. Amy is unequivocally the most unprofessional, rude, and condescending excuse for a point of contact I’ve ever experienced. I definitely recommend never returning to such a place that treats their customers with such disrespect. I’d give negative stars if I could. Truly disgusting customer service."