NGY Group Chino

"Beware attitude from Judith! I had a terrible experience dealing with her at this establishment. She was incredibly rude, unhelpful, and showed no courtesy or kindness throughout our interaction. She was banging on her keyboard when I ask her if they price matched and was like “see I can’t change anything”. I don’t understand why people can be so mean I love giving positive reviews that’s why I’m a local guide. Due to Judith's attitude and lack of professionalism, I decided to take my business elsewhere. I would not recommend dealing with her if you are looking for a pleasant and helpful customer service experience. WOW is all I can say."

"Awful customer service, honestly children from elementary school could work better than the employees here. Workers are so slow and don't acknowledge you at all. These workers are going to frustrate you and make you wait for so long which could results in losing customers while not getting anything on time. Don't waste your energy coming here."

"Very rude, no one wanted to get up from their desk to help us find products or even look them up in the computer, had to wait a hour because everyone was playing on their cell phones, including the manager. Worst experience."

"would NOT RECOMMEND coming here! Come here if you want to start an argument! The workers attitudes are horrible and sickening. The seller, Grace Cai, at the front desk was ruthless and rude. She is very ignorant and looks like she hates her job. ANY question I ask, she replies nonchalantly and acts nothing like at work. If I ask something like about the item that I would like to purchase she would reply with, “How would I know.” Or if I was confused on what she said because her responses were so vague, she would get annoyed .Utterly disrespectful and disgusting. I was honestly so shocked in their responses and attitude. Like if you hate your job so much why are you even here? At least try to act like you care, it is not that hard. Anyways, I would NOT RECOMMEND coming here! Come here if you want to start an argument."

"No one wanted to help and front desk were pretty rude. We asked for a specific model and they wouldn’t really help us. Judith was pretty rude. And they had a very small tank for a shark and eel to share. Very sad to see"