Kudick Chevrolet Buick Service

"Excellent service and exceptional customer service."

"Brought my truck in to be looked at and they found problem and will be fixing it. I have alot of good words about this place, there personal are the best when it comes to my truck."

"I had some recall work done and it was finished in about half the time I expected. The people were very nice and I ate some popcorn while I waited."

"No different in tactics of taking advantage of customers. I dropped off my car telling them I suspected the water pump. They could not provide me a loaner car & dropped me off at home in my own car. I walked to work, they called me at work asking for time to take apart the timing chain unit, I said sure. I called the next day to check on progress. I was told my car was put back together without repairs because their worker did not show up & I could get my car if I needed it. I walked again to work & then got my car afterwards. I then received a bill on the mail demanding payment for the engine teardown & assembly, it's actually running worse now then before. I called asking what I was paying for when they did no work on it. They said they would give it in credit if I brought the car back, I ask about a loaner, they had none to give. I can't be without a car. It's not my fault they don't have loaners, that thier worker didn't show up, & they went on a fishing explore only to suggest what I already told them the first day & in the paperwork it says they suggest the water pump but did not do the timing chain check they asked extra time for. Tired of these places taking advantage of people & getting away with it. They have said they will send it to small claims, that's ok I want the judge to hear & make them explain what exactly I'm paying for?"

"My husband is a hot shot driver and has a 2020 3500HD diesel under factory warranty and was traveling when his check engine light came on. We called the dealership to see if they could scan and see what was wrong with the truck since he was 10 hours from home. When my husband arrived Hans was extremely rude and didn’t know when they could look at his truck and also wouldn’t bother to call about a rental since we knew the truck would have to stay until it was fixed. Just because we didn’t buy the vehicle from your dealership doesn’t mean we should be treated this way when the vehicle is still under factory warranty with only 3409 miles! I work at a chevrolet dealership myself and would NEVER treat a customer this way!"