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Town & Country TV & Appliance
2490 U.S. 14, Richland Center, Wisconsin, United States
About the Town & Country TV & Appliance
Town & Country TV & Appliance is a premier home goods store located at 2490 U.S. 14 in Richland Center, Wisconsin. We offer a wide selection of top-quality appliances and electronics for your home, including televisions, refrigerators, washing machines, and more. Our knowledgeable staff are dedicated to providing excellent customer service and helping you find the perfect products to meet your needs. Visit us today and discover why Town & Country TV & Appliance is the go-to destination for all your home appliance needs.
Photos of Town & Country TV & Appliance
2490 US-14, Richland Center, WI 53581, United States
Opening hours of Town & Country TV & Appliance
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Town & Country TV & Appliance
"We had an issue with a brand new fridge we purchased here. Mike and the staff were very helpful throughout the process of getting the issue resolved. If we would have purchased the fridge at a big box store I'm positive it would have been an absolute nightmare. I highly recommend supporting your local store. A very well run business."
"Our washer broke and we went to town and country and see what they had the lady at front was nice and amazing she asked what we needed she pointed us to the right direction and explained us the difference between one and the other we really love the washer that she show us. And the free delivery which it even better because they show the appreciation in the customer and their business. For be a small business it was actually good and 100% local"
"Everytime I go there the folks give me great advice and I have always brought home the right electrical device, stereo and television equipment and appliances for my personal needs and expenses. Great local store and really attentive folk running it!"
"WORST customer service I have ever experienced, by far. I took my Samsung 55' tv there back in June 2020 when one of the LED lights burnt out. They were recommended by Samsung themselves, so I trusted that they would be good. Then I was even more happy to see it was a small business owner, rather than a big corporation. When I dropped my TV off they were very cordial and great. However, it is now January 2021 and I STILL have NOT received my TV back. Every time I call its always an excuse. A couple times I've been told that the repair guy was out at doctor appointments, ect. FINE, no big deal. They'd also tell me they'd call me back, and I've honestly never received one call back, not even a status update on what's going on. When I spoke to the lady, and asked her for a resolution she stated she'd have my TV worked on as soon as the repair guy was back from his medical procedure a week later. That was December 2020 when all that was discussed. Also, everytime I've asked for an update on my TV and what kind of repairs needed to be done, they'd give me all sorts of things. One was the LED needed to be replaced and that the parts were on back order (covid). Okay, understandable. Next it was I'm not sure we can fix it unless you want to replace the panel. No thank you, since that's more than the TV is worth. When that was said, I politely asked for my TV to be put back together and I'll just come pick it up. Guess what? Still no TV returned or even an explanation. I am completely appalled by the lack of customer service and quite frankly being drug through the mud. I have NEVER written a bad review until today. I guess if things continue, I'll have to take this into legal matters since they can't be a decent business owner and fix their mistakes. I am going to attempt one more call this Monday, and after that I'll be seeking my lawyers opinion. I will NEVER recommend this business to anyone I know, no matter what."
"Great customer service and very good high quality products, it's the only place I'll purchase my tvs. Just got a new qled Samsung absolutely great picture. Love my new set !!"
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