Ace Hardware

"Terrible customer service. Seemed like all the employees had an aditude and you were bothering them to check out or ask questions"

"I love it when I go to Ace. I always has somebody offering to help me. Sure. It's nice to have friendly Faces."

"It was cool until today (02/14/2024). Me and the wife were about and were interested the firearms. The older lady that was working obviously didn't want to help us out. She simply ignored us and continued messing with the ammo. We didn't even get a greeting. She simply walked pass and never acknowledged us. I'm not please nor impressed. I'll travel to Sparta next time"

"This by far is the best Ace Hardware we have ever been in. We are in town from North Carolina visiting our son in Sparta until December and we were looking for a turkey fryer without a timer that shuts off the fryer every 15 minutes. We didn’t get the two employees names that assisted us that deserve recognition for excellent customer service. The one employee mentioned he is still cutting wood at 77 years old and the other employee is a nice lady that also lives in Sparta on a street that begins with a G. These two employee went above and beyond to help us during our purchase. During our conversation, the male employee walked with us up to the front register and a Manager came to approve a Price Match on a Bayou Classic 41,000 BTU Welded Steel Frame Outdoor Cooker. Thank you also, to the Manager for approving the Price Match. It was also nice to see how many hard working and friendly employees are at this location."

"I had excellent help looking for what I needed for building a deck & ramp. When you check out they are polite but if you want a bag for your stuff you probably are going to have to ask. This is second I have been in there recently & neither time was I asked if I needed a bag or just started bagging. This time didn't have as much stuff as last time when I could have used a bag. Did get asked if I had an Ace account though both times. There is a lot of stuff from plants to tools, grills, screws, solar lights, shepherds hooks,& etc"