Department of Social Services (SB)
234 Camino del Remedio, Santa Barbara, California, United States
About the Department of Social Services (SB)
The Department of Social Services (SB) is a local government office located at 234 Camino del Remedio in Santa Barbara, California. Our mission is to provide support and assistance to individuals and families in need within the community. Our services include but are not limited to financial assistance, food stamps, child welfare services, and resources for the elderly and disabled. Our dedicated team of professionals is committed to helping those facing challenges and improving the overall well-being of our community. Visit us today to learn more about how we can help you or someone you know.
Photos of Department of Social Services (SB)
234 Camino del Remedio, Santa Barbara, CA 93110, United States
Opening hours of Department of Social Services (SB)
Monday:
09:00 - 16:00
Tuesday:
09:00 - 16:00
Wednesday:
09:00 - 16:00
Thursday:
09:00 - 16:00
Friday:
09:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Department of Social Services (SB)
"If I could give this place zero stars I would. I have been having issues with my insurance for more than half a year and i have spent weeks on the phone with this place and have visited in person on numerous occasions. I live in a different county now and even applied on my own in a separate application and Santa Barbara refuses to assist me and release me so that I can receive health insurance in my new county. This negligence is unacceptable and I am extremely frustrated with this issue. Their phone number doesn't direct me to a caller and if it does it is because I have spent all day calling repeatedly just for the worker to tell me they can do nothing on their end. I have attempted to file multiple complaints but there is no option other than to leave a review here on Google. This again is unfortunate and I am still looking for ways to speak to supervisors and to possibly even demand some legal intervention because this has gone on for too long."
"As everyone else just said, there should be a zero star rating. The phone line is 100% useless, the recorded message ends your call with a message “there are no available agents please try again later”. No matter how many times you try, different times of the day, different days. It’s all the same. Also, the social workers do not check the documentation submitted through the online channels provided. I am now on my way to the building, trying to talk to someone in person. I’ll update my review later, let’s see if I get better luck."
"I filled out an application for Cal fresh, because I was unemployed and needed help buying food. I truthfully answered questions regarding meager income that I had made as an independent contractor. They insisted that I send them a paystub. My temporary employer did not issue a paystub because I was never entered into their payroll system, but worked independent contractor With a 1099 form. I asked to speak to a supervisor, but the supervisor seem to be just as obtuse about the whole thing. I used their online document submission service to send them photocopies of my paychecks, and a brief note with a calculation of Hours and times, the pay rate equaling the amount of the check. This was as close as I could come to a paystub, but they would not accept it, and failed to complete my application. It’s my fault that I have had such animosity toward the county since that insulting experience that I have not applied for Cal fresh until now. Since I have had no work in the three months Since, I am hoping I won’t encounter request for a paystub for work that I did not do. But it is clear that they have some extreme idiots working for the county of Santa Barbara."
"As everyone already said, there is no phone number to contact your case worker. It’s a general automated line and you have to wait for 40+ minutes. There is no one I can talk to about my case on the phone or in-person. The woman at window 2 is so brazen. I get it-you’re dealing with poor people all day long, but you chose a job in social services. Can you act like you actually want to help the community? Come on now… I’m horrified at the way she talks to people. She’s like scolding us and making us feel like we’re doing something wrong. Santa Barbara County, do better please. This is not the person you want interacting with the public. So unprofessional. Thankfully there was someone else who nice at window 1 to help me set up my pin."
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