The Second Showing

"I used to love going here and have always been very friendly with the owner, and she was friendly in return. Until about a month ago, The owner confronted me, in front of other customers, and accused me of being someone she kicked out of the store last spring for shoplifting and she said I was acting funny the last time I went in because I didn't make eye contact with her and that is a sure sign of someone shoplifting, so she asked me to put my purse in front of the counter if I wanted to continue to shop. (I was not the person that she kicked out nor did I shoplift, nor was I acting any different than I always have other than 1 time I went in there to try to calm my anxiety and use retail therapy to calm my nerves, like I have done many times without being accused of "acting funny"). I told her that I have never been kicked out nor would I ever steal from her and that her comment actually really hurt because I used to come in there regularly and have slowed going because money is tight right now and I now live in Onalaska, she apologized after she realized I wasn't the person, but still made me leave my $300 Coach purse by the counter (which at first I had no problem with) until she continued to follow me around the store like I was the girl that stole from her. I was absolutely mortified and humiliated... I went back a week later and she treated me exactly the same way.. Except for this time she, ask me if i was going to try anything on which I thought was odd because she knows I ALWAYS try on my clothes if the dressing rooms are available, which they always have been even during COVID-19, so she then asked me what I had (which she has never done) counted and looked at all my things before I went into the dressing room and then continued to ask me about the things I had in the dressing room with me. I didn't end up buying anything because I felt so humiliated and disrespected again. I will never go back here based on those last 2 experiences regardless of that being one of my favorite places to go.. I won't give my hard earned money to someone that treats there customers that way, end of story. One more thing I'll add, Everyone else in the store had their purses, on both occasions and didn't have to leave their purse at the counter, and they were able to walk around the store freely without having a shadow and they were able to go into the dressing room without being harrassed as they tried on clothes.. There are many more places that I feel better deserve my hard earned money, and my money goes to charity not a women that treats me like a criminal. So my review in short, don't go here if you want to be treated like a criminal and have someone apologize and then continue to treat you like such. I have morals and values and clearly the owner doesn't know what an apology means."

"The owner is SO wonderful! I love shopping here. The selection is beautifully curated so that I always find something I didn’t know I can’t live without. I always get compliments when I wear my pieces from here."

"All I wanted we're women's snow pants and no one had them in my size (women's 8-10!) I walked into this place as my last hope and the very friendly shop owner asked me to wait while she checked a couple yet-uninventoried boxes. Wouldn't you know it, she found me exactly what I wanted! While waiting I looked around and found a lot of quality clothes, shoes, handbags, and jewelry. Very friendly service, fair prices, and a wide variety of goods."

"I thoroughly enjoyed my visit! Laurie was so nice and helpful. Some of the items were too pricy for me but still a good deal given their brands / condition. It was a lot of fun to explore the whole house and talk to Laurie. I'll go back. :-)"

"They always keep rotating the merchandise and change their window displays to update their inventory. Excellent selection. Seasonal markdowns and sidewalk sales that I have noticed as I've been driving by, or walking past. Everything always is so well kept up and looks so nice."