Audi Eau Claire
5201 Fairview Drive, Eau Claire, Wisconsin, United States
About the Audi Eau Claire
Audi Eau Claire is a premier car dealership and repair center located at 5201 Fairview Drive in Eau Claire, Wisconsin. As an authorized Audi dealer, we offer a wide selection of new and pre-owned Audi vehicles for sale, as well as expert car repair and maintenance services. Our dedicated team of professionals is committed to providing top-notch customer service and ensuring that your Audi vehicle is running in peak condition. Visit us today at Audi Eau Claire for all of your automotive needs.
Photos of Audi Eau Claire
5201 Fairview Dr, Eau Claire, WI 54701, United States
Opening hours of Audi Eau Claire
Monday:
07:30 - 19:00
Tuesday:
07:30 - 19:00
Wednesday:
07:30 - 19:00
Thursday:
07:30 - 19:00
Friday:
07:30 - 18:00
Saturday:
09:00 - 17:00
Sunday:
Day off
Reviews of Audi Eau Claire
"Buyers beware!!! I would NOT recommend buying a vehicle from any Ken Vance dealership! I purchased a 2021 Ford Explorer ST from them in August 2023. We were told it was a manufacturer buy back due to wind noise, but they "inspected" the vehicle and couldn't find any issues. We still purchased it and took it home that day. My husband rode in the back with our daughter and immediately found where the wind noise was coming from. We took the vehicle back to have the pro pack applied (which given all the issues, I question if they even did it), we told them where the wind noise was coming from and also another issue we discovered the day we took the car home. Neither issue was addressed or corrected. I also had purchased the "platinum" extended warranty (over $4000). I started having more and more issues over the last several months with this vehicle so I took it to a local Ford dealership where I have now been told that said warranty will not cover a single repair that is needed. It was sold to me as a bumper to bumper coverage that would cover absolutely everything and now I have a very expensive piece of junk and no warranty that is going to cover it. Highly recommend staying away from this dealership. Take your money and your business elsewhere!!!!"
"Sales department is great! Friendly, knowledgeable, honest and fair. Service… ugh! Does not feel like a luxury brand experience. Being a former BMW Service Advisor and Mercedes-Benz technician. This experience is underwhelming, disappointing and frustrating at times. Makes me regret getting an Audi. To the point, I’m looking at replacing my Audi with another manufacturer. Most likely Toyota/Lexus. Parts… a little better but still rough around the edges."
""ZERO Integrity" I was in the process of buying a Ford F150 from Audi in EauClaire. I was working with Lisa SP & Drew FM on a nice 2017 truck. - I was told that they were a best buy dealership and the price could not be negotiated. Ok - I took the truck for a test drive and really liked it. I told the sales force that it needed new tires. The manager went out and measured the tread and said that the front was at a 3 and the rear was at a 4. We don't change them unless its at a 2 or less. I said that I would buy the truck if they replaced the "BALD" tires. - After speaking to the GM, The floor manager said that he could split the cost of the new tires with me. I was not aligned with that offer and decided to move on. - A couple days later, I received a call that they had lowered the price of the truck (remember the BEST PRICE could not be negotiated) from above and they had new tires picked out to put on the truck. - I then Spoke to James to verify that this was the case, and he said yes. I had a great conversation with him and we made a verbal deal over the phone on Friday afternoon that James would start the paperwork and I would come in Saturday morning to sign and put money down on my new truck. - Saturday morning, as my wife and I were on the way to the dealership, I received a call from the sales person asking if we were on our way. I said yes, we were stopping for breakfast and would be there shortly. - I then received another call stating that there may be a concern as another salesman was showing the truck to another couple. WAIT WHAT?? Shouldn't that truck be labeled as SOLD and taken off the lot? The couple came back from the test drive and purchased the truck. - How can that happen. There was already a deal made with James & I. We drove almost an hour and a half to find out that they sold my truck. Is this really how you guys do a business transaction? Drew & Lisa - Thank you for being professional attributes to the business, James could learn a great deal from you both. Its time that someone else fills his chair and doesn't allow this to happen again in the future."
"I had a wonderful experience working with Logan (salesman). He arranged everything wonderfully, is very knowledgeable, and very forthright. It made for a very nice experience."
"The BEST car buying experience I've ever had! All the guys I worked with were incredible - super kind and with great energy. Everyone there seemed more like a friend than someone trying to make a quota (they don't have commission-based pay btw). They were as excited about the Tesla I was purchasing as I was and gave me a stellar trade-in offer! They even stayed well after closing to answer questions and clean my car and it felt like they would stay as long as I needed them to. I tend to trade in my car every two years and told them I will definitely be back."
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