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Cordell's Automotive Service & Tire
300 South Holmen Drive, Holmen, Wisconsin, United States
About the Cordell's Automotive Service & Tire
Cordell's Automotive Service & Tire is a trusted car repair and tire shop located at 300 South Holmen Drive in Holmen, Wisconsin. Our experienced technicians provide top-notch automotive services to keep your vehicle running smoothly. From routine maintenance to major repairs, we have you covered. Visit us today for all your automotive needs.
Photos of Cordell's Automotive Service & Tire
300 S Holmen Dr, Holmen, WI 54636, United States
Opening hours of Cordell's Automotive Service & Tire
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Cordell's Automotive Service & Tire
"I strongly advise against using Cordell's Auto Shop due to a thoroughly disappointing experience. The staff's demeanor over the phone was unwelcoming, their tone monotone and their attitude seemingly bothered by inquiries or appointment scheduling. My final bill exceeded $650, yet a detailed breakdown of labor and exact parts and costs was conspicuously absent. Despite repeated requests, clarity on charges was elusive and never provided in written form. Communication was minimal, with updates on my vehicle's status coming almost exclusively when I called. The shop imposed an inspection fee of over $135 without prior consultation or consent, a service I had not explicitly requested. I came in specifically for transmission issues. This lack of transparency extended to their inspection report, which omitted pricing details entirely. It wasn't until I came into the office to pick up my partially detailed bill that I understood a simple front light bulb replacement was billed at an exorbitant $239 (even more than the transmission flush)! They also quoted nearly double for a transmission replacement as other establishments I contacted. When I arrived to pick my car up, they didn't even know where it was. Most shops at least bring the car around for you, but they couldn't even be bothered to point me in the right direction for $650. Then, after this awful incident, they enrolled me in their customer program without my consent. Even though they never mentioned it to me while I was there. This experience left me questioning whether my treatment was due to being an out-of-towner, my gender, or simply their standard practice of exploiting customers' trust. I will certainly never patronize Cordell's Auto Shop again."
"We have switched our vehicles to Cordells in Holmen a few years ago and it's been great. Awesome service with rewards can be used. Prompt on responding and time. Overall will keep sending our vehicles to them for fixing."
"Cordell’s was amazing to work with. They are so thorough, professional, and they are very easy to talk to when you have several questions. I would recommend them to anyone needing a trustworthy automotive service center."
"Always very thorough inspection. Identifies issues that may need attention. Provides clear detailed description and estimated costs for each item. Never have felt any sales pressure. Stands behind their work. Where possible, it would be good for customers to see parts that are replaced before they are discarded."
"I went in with a intermittent cutting off of the engine issue to them. They said I needed a new fuel pump for my truck. I agreed to have it serviced and they did it for $1100. Great. Well, within a 2 week span, it did it again and I had to have it towed this time. I had to call for two days to check in on it. Finally I got it answer that it was a fuel module located outside of tank and that at $300 with some change, it could be changed and fix the problem. They also recommended to have it relocated due to it being a issue with other trucks for extra $500. I got off the phone and researched it myself finding out it was a very easy part to replace. Two screws holding it with a plug in. I ran to O'Reilly to get the $50 part and then to Cordells. I asked them did my fuel pump really need to be replaced if it was a simple module in the first place? Their response was yes and that a new fuel pump caused the module to go out. I didn't feel good about it at all and told them I have the new module and will replace it myself right now. They did not argue with me and let me do it. I also asked do I owe anything for this diagnosis...and they replied no. So i went out, replaced it myself and drove off within 8 minutes. They seem to want me just gone. I was very patient and didn't make a scene, but never felt satisfied and also felt lied to. Talking with a few mechanics, they stated this was not the right way to handle the situation on their end. A fuel module ($50 part) could've fixed it from the start. But to try and charge me more to fix the issue that was from the start was the breaking point for me. A reputable company would make it right with the customer, fix the issue, and own up to mistakes. I felt this was not the case at all."
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