Eau Claire Ale House,

120 N Clairemont Ave, Eau Claire, WI 54703, United States

"It was okay.We went there for my birthday. Our daughter thought her pizza was too spicy (typical), and it was too loud. It was kind of loud, but it was fun to go to a new place. The Thursday night game night sounded fun. My husband loved his Taco Calzone! It was HUGE! My wings were pretty good too. I'm not a big fan of wings, but decided to try something new on my birthday."

"Slow, slow, slow. I don't care how great the food is if it can't be served within 1 1/2 hours. To make it worse, we all ordered the fish special, which the restaurant should have been prepared for. When we ordered, it was not overly busy either. The waiter did not periodically check in either to inform us of the meal status as time dragged on. This would have slightly improved the experience. When the food finally arrived, the fish was good but the small plastic container of coleslaw was only 1/2 full."

"We have frequented this establishment a few times a month for the past 3 years. Beer selection is pretty decent. The quality of the food however has declined dramatically. Often, the burgers, fries and chicken are absorbently salty, usually due to cooks that smoke. I often observe food sitting in the window for an extended amount of time waiting for the rest of the orders to be prepared, resulting in cold entrees. Service is hit and miss, usually sub par. Over all, I do not recommend this establishment. In the winter time they're dining room is cold, in the summer the dining room is hot. The biggest problem I've experienced made me sick to my stomach. There was a full dining room on 1/17/24 , but tables still had chairs up on top of them. The staff seem to be irritated and bothered by every customer in the restaurant. It seemed the staff was having a little get-together at the bar with their friends and children. That was irritating but what could I do? Halfway through our meal, one of the patrons decided to take his infant and change its diaper on top of a dinner table. In the dining room. During dinner service. Making a mess and being loud about it. That is completely unacceptable behavior. All of the staff and their friends seem to have no problem with this. However our table as well as three other tables we're clearly discusseded. It was wrong of that person to do that, he was even worse that the staff continued to let it happen. I sincerely hope the management can rectify these issues. I don't think I've ever been more disappointed."

"The food is generally good here, the service was awful tonight. They were short staffed, the bar was definitely the focal point and those trying to eat were given the bare minimum. It took almost 2 hours to get our food, our waitress didn’t seem to really care. Never checked in with us to give us an update. Just a whole lot of nothing. Very disappointing."

"Service was a bit abrupt. Waitress followed us to our table and asked for our drink order before we sat down. We'd never been there so we had no idea what they had. We both ordered a whiskey burger. I got waffle fries, and my partner got garlic parmesan fries. We were a disappointed with the garlic parm fries as we didn't know it was just a sauce on the fries. We were expecting a dry seasoning. The burger was okay. The bottom bun was too soggy and there wasn't much of a taste in terms of the whiskey sauce. It was basically a bacon cheeseburger. Waffle fries were good though."