Rochester Mazda

"Words can't begin to describe what a wonderful experience it was buying a car from Rochester Mazda! Taylor was so helpful and kind. She understood my needs and was ver informative. I worked with many different people during the day at Rochester Mazda to buy my car. Let's just say everyone of those people were caring and made sure that I was comfortable in my time there! It was an unforgettable experience. I love my Hyundai Santa Fe! Thank you all!!"

"I bought my first car here, and it was a very smooth process. Cody was my salesman and he was very nice, informative, and easy to work with. I was not impressed with the finance team as they pushed me to get the GAP coverage after I said I didn't need it. I ultimately agreed because he said it could be cancelled anytime, but yes that's also my own fault for not standing my ground. Well, when it came to cancel, I called 4 times to get some information and neither of the finance managers were available to take a call. I did not get a return call either. I went into the store and the sales folks at the entrance helped me get what I needed but weren't able to answer my questions (because they were finance questions). I understand they are just doing their job and I should've been more educated, but the customer service in the finance department could be better. Otherwise, very happy with my purchase."

"We've purchased 3 Mazdas from this particular dealer and only have great things to share-- no complaints! I'm sure we'll be back to buy a few more."

"I recently purchased a CX-5 with the help of Taylor L at Rochester Mazda and I am loving my new car!! Not only did Taylor help take into consideration what I am looking for now but also what I may need in the future! For my first ever new car purchase, Taylor made everything easy and simple, and was phenomenal to work with. Strongly recommend!"

"I had the pleasure of working with Nick who helped me purchase my first car. Nick was very personable and a straight forward guy, that’s exactly how I am so everything was smooth as butter. Every question I had, every moment of consideration I had, he respected and treated me like a guy trying to find the right car. Not just a sale. We had talked rough numbers and it just wasn’t going to work out for me so I took a few days to think about it, he kept me updated that someone was coming to buy it and I thanked him for his time. Thankfully for me, this person never showed up and Nick reached out to me the following day, again not just to make a sale but because he understood that this was THE car for me. Thank you Nick for helping me acquire a car I’ve wanted for such a long time at an affordable price. This was a fantastic experience."