Valvoline Instant Oil Change

"Extremely helpful and very knowledgeable! The whole process took about 20 min and they did quite a lot. These guys are fast and they don't try to force you to replace anything. They are also less expensive compared to a couple of other places in town."

"DO NOT BRING YOUR CAR HERE!! If I could give them 0 stars, it most definitely would be a 0 start review. I took my car in for an oil change on 11/12. For weeks after, I was smelling burning oil. I took my vehicle to a local mechanic, and he said the cap wasn’t thread correctly, so oil had been spewing out onto my engine, thus causing the burning smell. The mechanic took photos of the cap, and engine as proof. After finding this out, I took my car back to Valvoline to explain what happened. They said they would ‘look on their cameras’ to see what happened. Two days later (on a Friday) I got a call and they said they reviewed the cameras and the cap was put on tight, and they were taking 0 responsibility. After stressing that nobody had touched the car after the oil change, they said they would bring it the manager, and he would call me Monday. I also said I had pictures from the mechanic showing it wasn’t thread correctly. I didn’t receive a follow up call until Saturday, and it was from an assistant manager. They said the manager reviewed the footage and isn’t taking any responsibility. I argued on the phone for quite some time, before being told they weren’t going to do anything and it was final. They aren’t even willing to look at the car or the photos from the mechanic. I asked to speak to the manager, and they said the manager wasn’t there and he had tried calling me on Monday. I never received a phone call or voicemail from the Manager. I spoke with a dealership about getting my engine cleaned and they said it will cost around $200, assuming it only takes them an hour. I paid $130 for the oil change. As I see it, I’m essentially out $330 because of a mistake they won’t own up to. After reading other reviews on here, it’s clear that this establishment never takes ownership for their mistakes. There is another instant oil change place that opened up across the street from them (Take 5 Instant Oil Change). You would think with direct competition now, they would care for their customers more. If you value your money, time, and vehicle, go somewhere else for an oil change."

"We're on the road and stopped in for a quick service. The team here was super informative and thorough. Chass, Phil and their team did a great job."

"Just got an oil change today and it went pretty well, didn’t over charge me for nothing or ask if I needed anything extra besides wipers. They were all friendly and it wasn’t expensive at all. I really appreciate it!"

"Went there on Dec. 17th for oil change, and headlight replacement. I have a complaint in with their corporate office and have no remedy from them in over 2 and a half weeks. While in the bay and doing their inspections, 3 of the techs were having issues taking off the air filter cover. Connected to the air filter is bypass valve that connects to the crankcase. Which they broke off and claimed they didn't, after taking to Travis at Complete Auto Repair, he pulled the schematics that shows where the piece was connected to the air filter housing. Don't go there this fix is going to cost me $170, and valvoline is silent! The oil change is way over priced as well, $100 + tax for full synthetic and $80 after tax at Complete Auto Repair shop go there, Travis is local and has always been honest with me! Photos attached."