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Karl's TV, Appliance & Furniture Eau Claire
3415 East Hamilton Avenue, Eau Claire, Wisconsin, United States
About the Karl's TV, Appliance & Furniture Eau Claire
Karl's TV, Appliance & Furniture Eau Claire is a premier electronics, appliance, and furniture store located at 3415 East Hamilton Avenue in Eau Claire, Wisconsin. With a wide selection of top-brand products, including TVs, refrigerators, washers, dryers, sofas, and more, Karl's is your one-stop shop for all your home needs. Our knowledgeable staff is dedicated to providing exceptional customer service and helping you find the perfect items to fit your lifestyle and budget. Visit us today and experience the difference at Karl's TV, Appliance & Furniture Eau Claire.
Photos of Karl's TV, Appliance & Furniture Eau Claire
3415 E Hamilton Ave, Eau Claire, WI 54701, United States
Opening hours of Karl's TV, Appliance & Furniture Eau Claire
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 17:00
Sunday:
12:00 - 17:00
Reviews of Karl's TV, Appliance & Furniture Eau Claire
"Horrible customer service. My mom was lied to twice regarding parts for her broken dryer. She was told it was on back order when in reality someone never ordered the part, she was told there was no record of her calling, leaving her without a dryer for several weeks. When she called to speak with the service manager regarding her situation there was lack of professionalism and told they would ‘research’. With the lack of customer service, the condescending conversations and the time this took she was still made to pay full price for the parts and service. All around a horrible experience having just lost her husband- will never utilize Karl’s again."
"We have bought all of our appliances from them and will continue to. Sales staff friendly and knowledgeable. Then after a couple years we started having issues with the refrigerator. Things happen. Service department was more than helpful also. Would highly recommend the extended warranty program, after a few service calls they actually replaced and delivered a new refrigerator no questions asked. Thanks to the entire staff!"
"Seemed very unorganized and lacked communication. We set up an appointment and they never showed up. I called to reschedule and he said they were helping another customer and would call me back. They never called me back. I live in an apartment and I just need a part fixed in the dryer and they left a message saying they have my new dryer ready. I asked someone on the phone if they are bringing a whole new dryer or just a part and they didn’t know. As far as the actual service on appliances I’m not sure if it’s good or not. Hopefully it’s ok when they come to fix the dryer. Update: James contacted me about a time to schedule and was really nice. However, I already had an appointment scheduled that they didn’t know about."
"Excellent products with knowledgeable staff and sales staff was extremely helpful with the questions we had about the new refrigerator. The delivery team was great as well and call ahead of time when they were on the way to the house. Prices are very reasonable compared to others and more local than other most companies. Highly recommended!"
"I'm one to call and complain about terrible service but also for great service. The sales staff was extremely helpful in purchasing our speed queen dryer. The unit came in the day before Thanksgiving and we were desperate for it. The young delivery man Conner took it upon himself to use his personal truck to deliver and install the dryer. He was extremely polite and proficient. This is the 4th major appliance we've purchased from Karl's and each time the buying experience has been stellar!Ihighly recommend Karl's and recommend using their services before shopping another."
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