Batteries Plus

"Fantastic job im 100% satisfied! The charging port on my galaxy a52 was no longer working I thought it needed a new charging port but after Tracy looked at it she explained all it needed was to be cleaned which saved me over $100! Would highly recommend they have very friendly and helpful service!"

"Bought a Duracell battery in Jan. 2018 6 yrs ago. was still going strong in my x300 John deere with snowblower. Started every time when I had to blow snow sitting out side. 5 stars for sure. Thought I better buy a new Duracell to be safe. cold in Wisconsin"

"Disengaged clerks at store. Not friendly. Received email stating order was ready only to find out that item was discontinued. I can understand that part but no apology or anything. Will not be back. I tried to shop local but instead went to Amazon."

"TLDR Would give negative stars if possible. Brought my phone back after they botched a screen replacement. Had to beg them just to wipe the glue off my lens. They refused to fix it and refused to take accountability of the poor job. Brought it to an actual Apple Store and then to MacMan where they confirmed my camera was NOT damaged and that it WAS their service that caused the issues. Brought it back to batteries plus and asked them to clean it. They still did a horrible job. Brought it to Macman they took total care of it. Got my phone fixed 3 times before here. Came in for a 4th time and they repaired my screen. It locked itself while lagging out so had to bring it to an Apple Store to get it fixed. Went to set up my Face ID it wouldn’t work they look at it and told me they could fix it but that I should bring it back to whoever did it and see if they’ll do it for free. I came back here pointed out the black residue over my lens. They refused to even acknowledge it at first. Man at the counter just kept saying “it’s a different censor it wouldn’t work regardless you’re not getting a free repair out of me take it somewhere else.”. I was completely appalled and have had amazing service there usually so just waited til the guy I usually work with was back the next day. When I met with him the following morning he initially refused to take accountability. After arguing for 10 minutes he finally agreed to clean it or replace the camera I’m thinking mainly because he just wanted me to stop talking. They cleaned the lense and imagine that my Face ID starts working again! I asked for my old screen back and took it to MacMan . (which I would 10000% recommend over this place in terms of quality and customer service!! They also use actual apple parts not the cheap low quality ones used here. It’s 20$ more for much better service) where they verified that my camera was NOT damaged. I did NOT damage my camera when I dropped it and that THEY botched the job with whatever they use to seal the screen to make it water resistant. They showed me how it had been sloppily applied and because it was locked they weren’t anle to check camera quality. Although they would’ve blamed it on me regardless. Really horrible service would not recommend. Worst customer service I’ve ever experienced. Seems to be a common theme in the reviews. Instead of pretending to care in the responses maybe they should just… idk do better..?"

"Ordered a battery online for my ATV due to a 18% off promo they had running. I arrived to pick it up and realized I had ordered the wrong one. The representative there showed me The correct battery and helped me out with good information. He was able to exchange and still give me the 18% off of the correct battery even though I did not order it online. First time there and it was a good experience."