Ferguson Plumbing Supply

"I was referred to Ferguson Plumbing to look at the Kohler line in the showroom. When I arrived the note in the door stayed the Showroom CLOSED on 11/1/23. Disappointed."

"Bought a Blanco sink but when draining water it would leave a puddle in the sink. Went back in and told Michael about it, said they never heard that before. So Michael came to my home to look at it, again said they never seen it before. The strainers i ordered were plastic or some other material so they were thicker than the metal strainers. Michael ordered the metal strainers for me, which came in the next day. He then came out and actually replaced them for me!!! Couldn't be happier!! Highly Recommend Ferguson!! Thank you Michael!!"

"Just like fender bender the last two times I went to the Eau Claire location they acted like I was bothering them. Today I walked into the showroom and no one was there. I found a person in the adjacent office and asked if someone was working the showroom and he said I'm on lunch. When I'm done I'll be there. Maybe if that's how they want to work, lock the doors for lunch and put a return time."

"Rude rude rude- EVERY time we purchase something from the walk in will call/sales counter. They act like they don't want to sell you anything let alone help you with anything. It's like they go out of their way to be jerks and am always more than patient and polite. They just don't get it, nor will they get any of our business ever again. Can't return calls either. They might want to take a cue from their neighboring state that does a much better job, which is why the neighboring states say they get a lot of Eau Claire's business. They don't want our money, we won't give it to them."

"I came in early at 7am to get an igniter for my furnace. The guys there were very helpful and a pleasure to deal with. They even looked at my old igniter to make sure it was bad. Now my furnace is up and running!"