Design Images 1825 Riverside Avenue, Paso Robles, CA 93446

"How was design images? Good question, I don't know. They asked that I send in the measurements of my project to get a quote, I did. I get this same message within minutes. Now it's neen over a week and haven't heard a word. So you grade this experience...not favorable."

"We dealt with Mike and his wife Cindi. All we needed was one counter with a BBQ cut out. On the positive, DI has a reasonable selection of slabs, and I was able to find what I was looking for. Cindi, though not necessarily nice, is not rude. However, in addition to being unresponsive, late, and delivering poor craftsmanship, Mike has the foulest, nastiest, most condescending and entitled attitude we have seen in a long time! After weeks of cajoling him to engage, he finally went to the property to template while we were not at home… during which time he urinated on our brand new house (caught on security cameras). Once we asked them to perhaps relieve themselves elsewhere on the 20 acres of wooded property and not against our master bedroom, they pouted and threatened to quit the project… no apologies. More weeks pass, and they finally install the counter with multiple issues. It has an asymmetric reveal — 1.0" on one side, 1.5" on the other — where it should have had no reveal at all. And the reveal has unfinished edges that expose the miter cuts! After another few weeks of emailing back and forth, he agreed to come by to see what could be done to mitigate the poor visual state of the counter. He arrived with a massive chip on his shoulder and within seconds he was barking, yelling and screaming at us, blaming us, the structure, the framing, our hand-drawn sketches, and everything else under the sun for the asymmetry and the crookedness of the counter! And the icing on the cake: he asserted that the unfinished exposed miter edges is "how things are done." Perhaps in your book, buddy!"

"Loving my new countertops! Cindy walked us through their large variety of granite slabs and was quite helpful in answering our questions. Four days later Mike came to our home to take measurements, 13 days later the demo was started and finished and the countertops were installed. Completely painless procedure -- not being inconvenienced with an unworkable kitchen for days on end. The job was top notch and the price was right. I would highly recommend Design Images to anyone looking to replace their countertops. Oh, by the way, we also bought our new stainless steel sink from them, no center divider -- love it! We had no problem whatsoever communicating with Mike and Cindy. I'm so glad we chose them to do the work."

"After visits with 4 other counter-top contractors, I was about to give up on updating my single wide mobile home. The others needed me to purchase a full slab of granite, even though I have a TINY kitchen and only required a remnant. On a last-ditch spur of the moment stop, I visited DI. Instead of cringing at having to deal with a small project, Cindy assured (actually COMFORTED!) me, and made me feel as important as a customer with a new mansion. My job was completed yesterday, and I am very happy with the quality of the work and the materials, as well as with the affordable bid. Getting contractors to work with my small, country home is sometimes a nightmare! How wonderful it was to have Mike and Cindy treat me so well, and be so willing to take on a small job."

"There were challenges to my project.. and the work was precise. They book-matched the patterns superbly. They asked enough questions to make sure we got what we wanted for a finished product. Highly recommend.."