Potbelly 13197 60th Street North, Oak Park Heights, MN 55082

"It was ok. Nothing special. Clean. Edible. Nothing to say it was anything above average."

"First time having a pot belly sandwich phenomenal will go back food was fresh bread was fresh service was excellent"

"Sandwiches are tiny and expensive, average tasting. Disappointing really"

"Either the workers are high and can't process the english language, or the speaker system at the drive-through doesn't work. I asked for no meat on a pizza sandwich at least 4 times and the sandwich came out with extra meat on it that isn't even on the original sandwich. So I ate some ingredients that I cannot eat before throwing the garbage away."

"I normally don't do bad reviews and this location is normally great with customerservice and preparing the menus, but for the past few weeks it has been horrible. Customer service has gone down. Normally staff would great you and repeat your orders back to you so you know they have it correct. This afternoon my wife and I ordered two sandwiches and two soups. My wife orders a "skinny" Avocado turkey and a garden vegetable soup. I ordered a original meatball sub and loaded potato soup. I believe the cashier Is Ashley, so it says on our receipt. She stated do we want to add anything to the Avocado turkey. We stated we want, lettuce and tomatoes added to the sandwich with no cheese please. After we received our order we stopped in the parking lot to eat our food, my wife started to eat her sandwich and realized she cant taste the Avocados or turkey. So we opened up her sandwich and saw they only put one small thin slice of turkey. No AVOCADO?? only lettuce tomatoes and cucumber, and a thin slice of turkey. How do you have a "Avocado Turkey sandwich" as a sandwich and have barely any/none of those items in the sandwich? This was not okay! We wanted to go and get it corrected but when turned around to go back to the restaurant to talk with the staff. This location closed an hour early. We couldn't do anything. So I've decided to write this review. I understand it is hard to keep staff and have staff for shifts, so the closing early is understandable. But the food quality and efforts in making the sandwiches was very poor. I love potbelly, but this was not a good experience. It takes alot for me to write a poor review. I am a culinary arts specialist, I understand that these Things happen not that they ever should, but this has happened multiple times already and mainly in the afternoon. I hope you can do better. Potbelly is a wonderful restaurant and to many people it is a great experience. The staff should be proud to work at a great and well known restaurant where people love your meals and deals. We where regulars to potbelly. Please fix this for your customers."