Menards

"First I noticed, not even 5 minutes and security guy swept through the aisle I was in. (I literally saw him standing at the front when I entered and 5 minutes im in an aisle maybe 7 aisles down and can clearly see the entrace, and immediately after he went into the aisle and he went right back to the post). Then i happen to catch a female worker spend 20 minutes going back to an area as I happen to be in that area and could have made it less obvious by not going into my path a few times. No way, management is this low where they're willing to waste time on profiling, by making a non-security hired person, spend more time going back and forth through the store, than performing their functions, accomplishing nothing. At least make security do something like that because that female worker had a clipboard, so she should know her place and what she is paid for. If most people would steal from the store, they would have left with whatever when you made those 3 or 4 half hearted paths to the back of the store. I literally was chilling and camera footage wouldn't convince any rational person that i showed signs of looking to steal. I unintentionally made a worker have to delay his shelf sorting or whatever because my interest was in that aisle and I was sitting there for awhile, diligently reviewing the products. Harassment at its finest"

"I had high hopes for the new store. In some ways, it is better than other stores, but that's quickly fading. I needed 1 board from the lumber yard, and I made my purchase a few minutes before closing. When I went around back to pick up my 1 board, they wouldn't let me in. You either shouldn't have let me PAY for the board, or you should have let me pick up the 1 board. This just further demonstrates their lack of attention to detail and the sheer disorganization that you can expect at Menards."

"Well, The Store Is A lot Bigger Than The Old Store. Customers Service Is Okay But usually Instead of Taking Me To The Location I usually Get Pointed a place To Go by the workers, but some workers actually Help me by taking me to the location So That Is helpful. Sometimes when I shop here It says they have the item and when I get there I ask the Worker at the department if they have the items some would say “Sorry Are Numbers Are Wrongs or Sorry we are currently out of stock. Usually would be best if there website would say the right amount. So I don’t have to drive 8 miles to the next store, But overall Nice Store."

"They always seem to have what we need. Prices are comparable to other stores of its type. Wish they'd just have 11% sales, rather than making customers deal with rebates. And why do they mail rebate checks, rather than have a refillable card that could be automated with their accounting software? Just to make it harder for customers, I guess..."

"Watch out for careless employees. OSHA would have field day with what we saw, experienced. Unable to leave the enclosed lumber area. At the opening of the lumber building was an unattended forklift with material in the air!!!!! We waited about 10 minutes, and finally, my husband got out of the car and flagged down an employee to move this OSHA violation out of the driveway. Shake my head!! Retrain your employees Menards, before a horrible and avoidable accident occurs!!!"