Best Buy

"I feel like all you care about was to make a dime off me. I told you my price range and what I had planned on using the laptop. Nothing you showed me was in my price range and honestly your help was a complete waste of my time. Honestly you'd be better at a cart pushing job then a salesmen. When people say don't quit your day job they weren't talking about you. Best of luck to you"

"Teach your associates about credit and the impact of running social security numbers. Went to purchase a laptop and went to purchase. The associate wanted me to sign up for a Best Buy card. I explained I already had one. He then stated that it would be inactivated after a year (a lie), and I had to enter my social security number to reactivate it. I went home and purchased that very laptop with my existing Best Buy card. Thank goodness my credit's frozen."

"Needed printer ink, found a very knowledgeable associate that helped me find the correct cartridge. So knowledgeable in fact that i decided to purchase a game controller for me new TV, he helped me find the right one, compatible with my TV and with the type of games I play (racing). All in all it was a very pleasant and expedient visit."

"I went in to see if someone in the Geek Squad could help take a look at an SD card that had a corrupted file in it. I was seen right away but I was tossed between 3 different people and by the time they got my order placed to send my card out to be worked on I literally spent over an hour at the counter. I was also going to buy a backup drive but couldn't afford to spend any more time at the store. I ended up buying that from Microcenter instead."

"My last 2 checkout processes lasted 45 minutes each because no one knows how the awful Best Buy system works there. I spend $10,000+ a year at Best Buy, am a Total Tech Member, and use the Best Buy credit card as my main form of payment for my daily life. Every time I come here it's pure frustration, and I can't order online because their system can't connect my accounts together. Same email, same phone number... the clerk messed up when I joined total tech and no amount of customer service can fix it. This location is also understaffed, and even when you can find a staff member they have absolutely no idea what is going on. The Geek Squad manager is incredibly friendly and helpful at this location, so I'll give them credit for that. The rest of the managers are either powerless or useless, or somewhere in-between. All in all I love having the option of Best Buy, but they have become too comfortable and will inevitably go out of business within the next 10 years. Writing is on the wall."