Menards

"Customer service was fine as expected. But the bathrooms are disgusting! Especially the "family restroom" where most people go to change their babies-so filthy! There's way too many workers sitting/standing around for those bathrooms not to be cleaned throughout the day!!"

"Very rude rental blower experience. Employee told me I better find someone to come with me to unload it when I return. Very rudely!! Blower only blew about 9 bags per hour on average and was getting slower. 140 bags 16 hours. Mentioned on drop off and employee said the few pieces of plastic on tines slowed it down. Experience was exhausting I blew in less material just to get the job done.. returned 18 bags. Very minimal time plastic and from the cellulose material in the bag, not the wrapper bag. Employee is a real charmer. Also charged cleaning fee for handful of material in bottom of hopper. Lol what ever... Terrible experience with bad rental equipment... I've spent tens of thousands on materials and tools at this place, but big warning stay away from there rental department. There rude and don't stand behind there very old not running good blowers."

"I purchased a medicine cabinet out of their general stock area. I loaded it on a cart and paid for it. $250. When I opened it the mirror wasn’t just broken, the glass wasn’t even in the box. They knew it was broken and sold it anyhow. When I tried to return it a little red label on the back side of the box said Rays Deals. In little teeny tiny lettering it says all sales final. The manager got down on his knees and squinted to read it. Knowing full well it was damaged they sold it anyhow. Boxed up like it was new with a hidden sticker they put this item back into stock. I have seen some fraudulent actions by companies but this was espresso egregious. There aren’t many home improvement stores so buyer beware. On high value items at Menards, look for hidden stickers. They will not make this right, they don’t care. In fact this was done intentionally."

"Amazing team! We bought a gazebo from another location and it was missing most of the parts. They didn't have a replacement and were not helpful in a resolution, but the St. Croix Falls store did. They delivered and then some! The delivery folks were SO helpful! We are probably going to make the 40 minute trip to shop at this store from now on!!!"

"We purchased the BACKYARD DISCOVERY Abilene 10x10 cedar pergola at Menards in St.Croix Falls Wi. We loved it so much, we bought 2 more at the Superior Wi. Menards... The pergola was exactly what we were looking for, it's easy to put together and adds just enough appeal ! The hardware is high-end and rustic! We have received many compliments on our new pergolas!"