Holiday Stationstores

"The girl that was behind the register on 12/10/23 at about 4:45pm was very rude. She wrong up our cigarettes and threw the bag at my boyfriend instead of handing him the bag. She has done this twice now. This is at Holiday on the freeway in Pine City! Next time this happens I will tell her what I think and she won’t like it. Very RUDE gal!"

"Spoke with the manager by the name of Jennifer over the phone. My car had some issues that I was trying to work it out and the car had only sat in the lot for around 34 hours definitely less than two days. I was trying to get something figured out and maintained in contact with Holiday ever since my vehicle broke down there on Sunday. The manager was extremely rude to me quickly telling me to get my vehicle out of the lot today and that it’s been there for a couple days. She wasn’t even working on Saturday and only knew about it on the Monday she came in at around 6:00am. She maintained this attitude and I was talking in a polite in a calm manner. It’s pretty sad when regular coworkers at holiday are way better equipped at handling customer service than the manager. One of the night time staff that was during there during the night on Sunday 10/29 at around 3:00am give her and that man props! They both did an excellent job saying that she was willing to try and help me out as well as the man who said they had a tire pressure gauge I can borrow. Jennifer definitely failed. She absolutely would not work with me, gave me no other options, invalidated me, would not hear me out. Hopefully this becomes a learning opportunity for this manager, by teaching them a little hospitality."

"Night shift on 12/26/22 at 12:30-12:45am wouldn't fill our propane tank because it was "too cold". Yes it's 6° outside but we've gotten it filled by other staff when it's been well below zero and late at night. Staff had an attitude to start with when I asked to have it filled. Had to drive 15 miles to rush city to have that holiday fill out for us. WITH NO PROBLEM THEY DID IT!!! Pine City just wanted to be lazy. Not impressed. Continued on his phone when I left."

"Went to get some Red Bull the sign said buy 2 get one free for 12 oz . Got to the till it rang up differently told her what the sign said she told me I was wrong. So I went back to look and I was right another store person came up took the signs down. Think he might of been a leader but not for sure. Ask him if he would honor what it said he said no . So I put them back and walked out ! Will not be back."